In a June 2014 article for Legal Practice Management, Platt Halpern's Graham Wright extolled the virtues of BigHand digital dictation tools as a boon to legal firm business operations efficiency.

Legal aid is about delivering access to justice for those who otherwise would not be able to afford it – but for law firms working under the legal aid scheme, this low-margin work needs to be good business, not just good deeds. Delivering that difficult double goal means driving down operational costs and increasing fee-earner capability.