Intelligent Legal Document Creation Software

A: BigHand Document Creation is a full legal document solution consisting of template management, full document styling and formatting tools. Document Creation helps to increase productivity, efficiencies, and overall employee satisfaction.

Documents are the product of a law firm, and broadly what law firm clients pay for. Document Creation enables firms to collaborate with those inside and outside their organization with seamless tools and no conversions needed. Document Creation tools accelerate the production of perfectly formatted documents by any user within the organization, regardless of skill set presenting the correct law firm brand and styling externally, to set firms apart from the competition.

A: Document Creation is used by teams across the legal, healthcare, property, and financial services industries to increase productivity and efficiency, and also reduce the complexity when creating documents.

Within a law firm:-

• Lawyers can partner with support staff or work independently with various productivity tools regardless of skillset with speed and ease, allowing them to focus on billable work.
• Support Teams can collaborate quickly and effectively using various tools and utilities and share documents across the organization, seamlessly.
• Marketing Teams can utilize custom templates to streamline RFP pitches and proposals, seamlessly enable the adherence to firm formatting and branding standards.
• Firm Management can provide precedent documents and content and easily manage firm branding standards.

Microsoft Word is a very unwieldy place to spend time. BigHand Document Creation takes the complexity out of Word and gives power back to the users, empowering them to draft and finalise documents quickly, easily and without complications.

A: BigHand offers multiple pricing options based on your specific business requirements. Pricing is based on the number of licenses your firm needs, your desired level of access to our features and how you’d like to configure the solution to best fit your needs. To receive a custom quote, chat to a member of our team here.

A: Every business is unique and will require different features that address the business challenge they are trying to solve. The Document Creation tier structure ensures that you only pay for the features and functionality you need based on the business challenge you want to solve. View the features included in each tier in the table above, or chat to one of our product experts if you need more help choosing which tier is right for you.

A: BigHand, we pride ourselves on taking the time to listen and understand your requirements. We have a dedicated team of experts with vast industry expertise who can advise you.

A: Yes! We have a dedicated team of software trainers to help get your teams as self-sufficient as possible, as quickly as possible. We also offer flexibility for you to choose what type of training you require and how much of it you need.

A: BigHand Document Creation is designed with a seamless user experience in mind, meaning it’s easy to get your teams setup and using the software. In addition to any training sessions, you’ll also have 24/7 access to a range of training materials including our new Help Mode feature available with the latest release to help individuals across each of your departments harness the full power of the solution.

A: Users can be up and running in as little as 6 weeks, but exact timescales will depend on the scope of your project and your internal environment. For the majority of our clients, the project lifecycle (from the kick-off meeting to your users being fully onboarded) takes between 8-16 weeks.

A: At BigHand, we do our best to work with clients pre-project to prepare end users for the implementation of new technology and process. 

Post project, our dedicated customer support team will be on hand for technical questions, and we also have dedicated experts in place, many with extensive sector knowledge, to ensure you adopt the tool in the best way to maximise efficiencies, underpin relevant processes and ultimately drive your project to success helping to achieve wider business objectives.

A: 98% of our customers say they receive outstanding support from BigHand. Our award-winning technical services team provide 24/5 support to every customer via phone, email or our online support portal. Your Account and Solutions Managers are only ever a call away and are committed to ensuring you’re always getting the most from the software.

Read about what our customers are saying here.

A: BigHand aims to be recognised as an organisation adhering to the highest level of Information Security best practice and have implemented a formal Information Security Management System (ISMS). The ISMS is formally managed, controlled, independently audited and certified to IS027001 and Cyber Essentials Plus.​

Find out more about how we keep your information secure here.

A: IT resource will be required to help determine the scope of the project based on your environment and to assist with implementation.

A: Below are the roles we typically work with to get a project up and running. Depending on the scope of the project, 

some clients will choose to split these responsibilities across multiple stakeholders, while others may appoint one or two individuals to take on multiple roles. 

• An Internal Project Manager to assist with scheduling resources 
• An IT Lead that can work together with BigHand engineers to ensure a smooth installation 
• A Comms Lead to help with comms around the software roll-out 
• A Subject Matter Expert/BH Administrator to manage and adapt the software, post-project 
• An Internal Trainer to help with onboarding staff and encourage adoption 

A: Users can be up and running in as little as 8 weeks, but exact implementation times will depend on the scope of your project and your internal environment. For the majority of our clients, implementation typically takes between 8-16 weeks.

A: Yes! When you start your project, our product experts will work with you to design a bank of templates and configurable styles and numbering based on your internal preferences and standards, whilst training you on how to undertake these tasks yourself moving forward. Once setup, it’s easy for you to adapt and add to these as your business requirements evolve.

A: Our product experts will conduct a thorough assessment of your internal document workflow and processes, and what you’re looking to achieve and incorporate this into the design of your templates and formatting standards to ensure document formatting consistencies, marketing compliance when necessary and quick turnaround for document edits.

A: Yes! You can read case studies from customers of all shapes and sizes here.