Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyse your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Clinicians can spend less time on admin and more time on patient care.

Optimise time-consuming transcription, streamline vital clinical correspondence, reduce overhead costs, and keep your staff productive on the move.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

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A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

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Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

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Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.

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Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

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Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team

With an award-winning culture, we’re voted one of the UK’s Best Workplaces for the third year running. Take a look if there’s a vacancy for you.

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July 18, 2017

The firm recently embarked on a BigHand Speech Recognition project which firstly resulted in the adoption of an off-the-shelf product, installed onto user desktops, and used to dictate straight into a Word document.

The firm identified that improvements could be made to the technology and the user experience.

Alastair Woodward, IT Manager at Actons, says of the solution's implementation: “The project was handled in an efficient and professional way. BigHand’s approach to project management has always been very thorough, and this successful project outcome is clear testament to how well this approach works. As for BigHand Speech Recognition, this was delivered very quickly with our Account Manager ensuring we had our licences on the same day we signed for them. I can honestly say BigHand are the best supplier I have worked with for technical implementations.”

The firm rolled out BigHand Speech Recognition to a pilot number of 10 users to start with, helping to ensure user adoption was successful. They received positive feedback straight away and have purchased a further 10 licenses as a result.

Alastair adds: “In some teams, we have a fairly typical structure of 1-2 lawyers to one secretary. With the help of BigHand we are hoping to increase efficiency across the firm as the Secretary role continues to evolve and we better utilise their often significant experience.’

The firm benefits from the additional functionality in the Hub that supports Speech Recognition. Alastair explains: “The layout of the Hub makes it easier for our Secretaries to use, along with clearer audio quality, the ability to play dictations back in ‘karaoke’ style, and editing the transcribed text within BigHand without having to open another application. All this helps us save time, especially with 92% of the dictations being returned from the server within two minutes. This means that document turnaround times have improved greatly, which in turn improves the service we provide to our clients.”

Looking to the future, the firm will be embracing technology to support other changes. This includes the further roll-out of BigHand Speech Recognition to other departments, and the implementation of a new document management system.