Privacy Policy

This privacy policy explains how we use any personal data we collect about you when you use this website.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

You do not have to provide any Information in order to use the Website.
We only collect your personal data when you voluntarily complete the Contact BigHand form(s). The personal data collected includes your first name, company, last name, work email, phone number, some details about your company and your message to us.

WHY DOES BIGHAND NEED TO COLLECT AND STORE PERSONAL DATA?

We collect your personal data 

  • for correspondence purposes (in order to answer your query, give you some additional information about our products and services and organise a free trial of our products if you request one);
  • for internal administration purposes;
  • to market BigHand products and services to you including by e-mail.

WILL BIGHAND SHARE MY PERSONAL DATA WITH ANYONE ELSE?

BigHand will not share your information for marketing purposes with companies outside the BigHand group.

HOW WILL BIGHAND USE THE PERSONAL DATA IT COLLECTS ABOUT ME? 

BigHand will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.


MARKETING

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the BigHand group.
If you no longer wish to be contacted for marketing purposes, please email us at [email protected]

CAN I FIND OUT THE PERSONAL DATA THAT BIGHAND HOLDS ABOUT ME?

  • BigHand, at your request, can confirm what information we hold about you and how it is processed. If BigHand does hold personal data about you, you can request the following information:
  • Identity and the contact details of the person or organisation that has determined how and why to process your data.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Organisation Name or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely.
  • How long the data will be stored;
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

WHAT FORMS OF ID WILL I NEED TO PROVIDE IN ORDER TO ACCESS THIS?

BigHand accepts the following forms of ID when information on your personal data is requested:
[Passport, driving licence, birth certificate, utility bill (from last 3 months)

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this web page.

HOW TO CONTACT US 

Please contact us if you have any questions about our privacy policy or information we hold about you: 
By email at [email protected]
or write to us at: BigHand limited, 27 Union Street, London SE1 1SD, United Kingdom.

KEY LEGAL INFO

Registered office: 27 Union Street, London, SE1 1SD, United Kingdom.
Registered in England & Wales with company registration number 03128724 
VAT number: 888 4178 62 
Data Protection Officer: Joseph Birkby