Through technology, insight and experience, we deliver success for the future by helping you achieve professional productivity and operational excellence. We pride ourselves on communication. We’ll take the time to understand the challenges you face and craft a solution suited to your needs, using a combination of task delegation, document creation, digital dictation workflow, intuitive reporting and analytics, matter pricing, or clinical correspondence.
Contact Us
BigHand’s 810,000+ users include:
4200
Clients
82
% of the Top 200 UK law firms
81
% of the AMLAW 200
96
% of the Top 50 APAC law firms
Our History
2014
Acquired EsquireTask Delegation
Our first acquisition beyond voice solutions, we acquired template management provider Esquire which integrates with our voice solutions to create and style templates simply.
2016
Launched BigHand Task Delegation
Building on our core workflow engine, we launched BigHand Now- our task delegation solution. The solution enables tasks to be automatically routed to the right resource while gaining visibility of the work submitted and completed by support staff.
2017
Launched BigHand One for Healthcare
Through enhanced integrations and workflows, we launched BigHand One for Healthcare.
2017
Launched Third Party Service Provider Integration
We partnered with several outsourcing agents with our task delegation software to launch a service provider integration.
2018
Acquired DW Reporting
Prior to the acquisition of DW Reporting and their Business Intelligence and Budgeting and Pricing solutions, BigHand offered clients solutions to improve their back-office operations, we can now provide clients with solutions to improve their front-office and more specifically, their profits.
2019
Acquired Iphelion
Expanding on our existing template management solution, we acquired UK company Iphelion. Their latest solution, Pitching and Proposals is a Proposals Automation tool and we can now start to consider the value of making the whole proposals building process more seamless to include business development content, templates and pricing.
2020
Acquired Mason & Cook
Growing our People Productivity Suite, we acquired Resource Management specialists Mason & Cook. The team had built a work allocation tool for lawyers, allowing law firms to identify resources, forecast utilization, manage workloads, support profitability and DEI goals and add structure to career development.
2021
Record-breaking results
Against a tough backdrop of remote working and economic challenges, BigHand was dedicated to best supporting its clients, and announced record-breaking results for global client support and North America sales, cementing its position as the most trusted industry partner in productivity and profitability software for law firms.
2022
Acquired Iridium Technology
Bolstering our analytics offering, we acquired Iridium Technology. The complementary product set means law firms will now have powerful insight and data into their financial management and operational management, alongside resource optimization and business development.
2022
Acquired Digitory Legal
BigHand announces acquisition of Digitory Legal in latest move to be the leading analytics provider in legal. Digitory Legal’s data & cost analytics platform set to enhance both BigHand’s Resource Management and Matter Pricing products.
2022
Making BIG happen
BigHand now has over 350 employees, 4,200 clients and 810,000 users worldwide. We support 82% of UK Top 200 firms and 81% of AmLaw 200 firms, and pride ourselves on meeting client needs, demonstrated in our customer satisfaction score of 96%, and NPS score of 82.