Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyse your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Clinicians can spend less time on admin and more time on patient care.

Optimise time-consuming transcription, streamline vital clinical correspondence, reduce overhead costs, and keep your staff productive on the move.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

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A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

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Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

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Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.

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Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

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Prepare stronger pitches that win new business.

Enable business development and marketing teams to quickly build brand-compliant tenders and pitch documentation that give you an edge in today’s increasingly competitive market.

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Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team

With an award-winning culture, we’re voted one of the UK’s Best Workplaces for the third year running. Take a look if there’s a vacancy for you.

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January 10, 2017

Browne Jacobson LLP prides itself for its straightforward advice and exceptional client service.

Having been a long-standing customer of BigHand’s digital dictation and advanced speech recognition solutions, the firm is now working with BigHand to prepare its business for the future in a sustainable and efficient manner.

Business process re-engineering for optimal performance

As part of an operational efficiency drive, Browne Jacobson is implementing BigHand’s task delegation tool, BigHand Now, and its task management module, BigHand Capacity Manager, to remove paper-based processes, increase the visibility of tasks across teams, improve the prioritisation and allocation of work and mitigate operational risk.

Karen Walker, Head of Business Operations, Browne Jacobson, comments, We recognised that there were better ways of working; that we could open up our resource pool beyond their physical office location; and that with the right data and insight we could understand our internal processes far better to make them leaner and more effective. Moreover, we wanted to automate our processes to aid auditability and compliance, and make us as efficient as possible. We chose BigHand Now and BigHand Capacity Manager to help us achieve these objectives.”

Real-time Task Assignment and Task Management

BigHand Now allows firms to create tasks that are have full auditing capability, digital workflow entries, from voice, email, electronic or paper-based requests. By completing a pre-configured digital form and attaching any accompanying files, Browne Jacobson can create tasks quickly and easily, which can then be prioritised according to their urgency and importance, and assigned to a specific team or team member for processing and monitored through to completion.

In parallel, BigHand Capacity Manager will allow for the real-time, dynamic scheduling and allocation of tasks based upon the capacity available within the centralised team.

Looking to the Future

Karen concludes, “The combination of BigHand Now and BigHand Capacity Manager will help us to plan optimum staffing levels at all times, reassigning staff across our offices when business needs arise and making sure that the right staff are doing the right tasks, at a managed cost to the business.”

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