Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

Read more

Plan, manage and monitor all matters more efficiently.

Analyse your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

Read more

Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

Read more

Clinicians can spend less time on admin and more time on patient care.

Optimise time-consuming transcription, streamline vital clinical correspondence, reduce overhead costs, and keep your staff productive on the move.

Read more

Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

Read more

Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

Read more

A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

Read more

Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

Read More

Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.

Read More

Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

Read more

Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

Read more

Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

Read more

Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

Read more

Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

Read more

Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

Read more

Together, we Make Big Happen

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

Read More

Be part of an award-winning team

With an award-winning culture, we’re voted one of the UK’s Best Workplaces for the third year running. Take a look if there’s a vacancy for you.

Read More

March 09, 2018

Paul Robinson Solicitors LLP are one of the largest and most-successful independent law firms in the South East, who pride themselves on the diligent and hard-working nature of their staff.

With this in mind, the firm recognised a need to make working processes easier for staff and to get work done more efficiently.

Historically, the firm had used 1:1 ratios of solicitors to secretaries in an attempt to process the high volumes of work they experienced, effectively. However, as the firm grew and evolved it has streamlined its processes to ensure efficiency at all times.  This has also been enhanced by enabling the dictating and sending of work when out of the office.

Lorraine Lancaster, Partner at Paul Robinson comments; “In a world where client expectations are rising, and law firms are required to perform, we knew we needed to look at more efficient ways of meeting those expectations without increasing the pressure on our staff.  Although our Secretaries are all proficient typists, the reality prior to BigHand Speech Recognition was that they were typing up some documents which could be done by voice technology, enabling their skills and time to be better utilised.”

In the short time since implementing BigHand Speech Recognition and BigHand Go the firm are already seeing the benefits. Support staff are able to attend to all of their tasks with speed, and without the need to leave administration lagging behind. To avoid unnecessary delays, fee earners have the tools needed to complete urgent work, both inside and out of normal working hours, without the help of their secretaries.

Lorraine continues; “Work is now being turned around on the same day. My secretary and I love the new technology and how easy it makes the document approval process. After the initial voice training we are really impressed with the accuracy rates of BigHand Speech Recognition, and how quickly it picked up on the specific terminology we use. I can already see how this project is going to have a really positive impact on the work load”.

The firm are currently in the process of moving from a fundamentally paper-based system to a more streamlined electronic system. Lorraine concludes; “The BigHand technology has made both the fee earners and secretaries jobs so much easier. Our staff are now equipped with the tools they need to do their jobs to the highest standard, turn work around faster, and ultimately work much more efficiently.”