BigHand Announces New AI-Powered Speech Recognition Engine for Cloud Workflow Management Solution


The fully embedded AI speech recognition platform understands diverse user dialects, accents, and legal terminology without profile training, accelerating content creation and reducing administrative burden.

London & Chicago, October 2, 2025 – BigHand, a leading provider of legal software, has announced Cloud Speech Recognition (Cloud SR), a new AI-powered engine for its Workflow Management solution. It is the latest release in the company’s cloud-first product strategy and demonstrates a continued commitment to helping law firms future-proof their operations.

BigHand’s industry research shows that nearly one-third (31%) of firms experienced an increased reliance on lawyers to complete administrative work in 2024. With clients demanding workflow transparency and tech innovation when choosing who they work with, firms must find ways to integrate AI and cloud technology without disrupting established processes.

Requiring no profile training, BigHand Cloud SR is a plug-and-play feature that understands and transcribes diverse inputs, including various dialects, accents, languages, and niche legal terminology. Its cloud-first architecture ensures always-on access, instant updates, and enterprise-grade security.

“Tech engagement among lawyers can be a difficult project, especially when there is significant setup and tuning required,” said Ben Jennings, BigHand’s Global Director – Workflow Management. “By integrating this no-profile engine directly into our existing cloud-based workflow solutions, our initial customers have reported strong out-of-the-box adoption and excellent end-user feedback. We’re excited to bring that experience to a wider audience.”

The benefits of BigHand’s Workflow Management with Cloud SR include:

  • Quicker turnaround: Accelerate content creation by reducing the time and effort required by lawyers and increasing the accuracy of drafts that support staff work with.
  • Higher adoption:  Drive immediate engagement among attorneys and support staff, increasing real-time visibility of task requests, statuses, and capacity.
  • Improved accessibility: Support varied, global teams with multi-language capability and strong recognition of accents, initials, and legal speech.

Cloud SR is part of BigHand’s broader strategy to deliver modern, flexible, AI-enabled, cloud-first solutions across its product suite.

“We’re extremely excited to launch our integrated AI speech recognition and help firms get even more value out of their cloud transitions,” said Rob Stote, BigHand’s Chief Product Officer. “We continue to look for ways to add new AI-enabled functionality to existing tools while maintaining security and reliability.

BigHand showcased Cloud SR in a product preview session on August 21. Watch the recording or request a full product demo today.  

To find out more, visit www.bighand.com.

About BigHand Workflow Management

To provide the best client service while supporting your bottom line, it’s vital to ensure your teams are working efficiently and smartly. Ineffective and outdated methods of delegating tasks makes it easy for things to be overlooked, means your workforce isn’t properly optimized, your tasks aren’t being delivered on time, and your bottom line is suffering as a result. BigHand Workflow Management is a task management solution that lets you turn your tasks into fully auditable, digital workflow entries. You can create tasks from voice, email, electronic or paper-based requests – from document production requests to reprographics and travel bookings.

BigHand Workflow Management