Norris McLaughlin & Marcus streamlines document production through BigHand resources

Norris McLaughlin & Marcus, P.A., a mid-sized law firm that serves the states of New Jersey, Pennsylvania and New York, has chosen to implement BigHand’s document production technology to simplify processes and increase efficiency for both attorneys and support staff.

CHICAGO, IL - Norris McLaughlin & Marcus, P.A, which appears on the 2017 list of “Best Places to Work in Pennsylvania” for the fifth consecutive year, has opted to roll out BigHand Styling Tools document formatting and styling tools to 280 employees. In addition, users will have access to BigHand Document Creation, a document template management solution and BigHand DocID, a document identification tool. As part of the implementation, Norris McLaughlin will be integrating BigHand Document Creation with their iManage system to ensure naming consistency and efficiency when saving documents directly into the DMS.

Director of Practice Support Services, Joseph Mason, was the driving force behind the procurement of BigHand. He says: “We were primarily facing challenges around document formatting and achieving consistency. Our support teams found it difficult to use Microsoft Word’s native functionality and tasks like implementing automatic numbering and creating tables of contents were taking too long. We wanted a solution that would not only make it easier to create legal documents from scratch, but one that would allow us to reformat existing documents like agreements and pleadings very quickly, regardless of their length or complexity.

BigHand works for us because it supports Word’s native architecture, but simplifies the process for the users. It’s designed to be easy for attorneys and legal assistants to use and I don’t anticipate us needing much training time.”

In recent BigHand studies it was found that BigHand Styling Tools saves users between one and four hours of document formatting time per day. It was also found that BigHand Document Creation, the solution that will allow Norris McLaughlin to manage and distribute standardized document templates firm-wide, reduces the amount of time it takes to create a new document by an average of 69%. Joseph adds: “We are dedicated to our clients, our employees and to continuously evolving and improving our working practices. With BigHand’s technology we’ve managed to streamline our whole document production operation and remove the headache of inefficient processes for our users. I’m excited to see how these changes will impact our clients and our business."


About Norris McLaughlin & Marcus, P.A

Norris McLaughlin & Marcus, P.A., is a full-service law firm that provides comprehensive legal services to established and emerging middle market, privately-owned companies. From a humble two-man practice in New Jersey in 1953, Norris McLaughlin & Marcus has grown to be one of the largest firms in Somerset County and one of the top 20 firms in New Jersey. Today, Norris McLaughlin boasts of three main offices and more than 140 attorneys, with 26 attorneys having been selected for inclusion in the 2018 edition of The Best Lawyers in America.

About BigHand Document Creation

Give your teams a quick, easy way to design and deploy in-house document templates and let your people work in a more self-sufficient way without the need for support, with the correct template for the job, every time.

Save time, effort and money that can be reinvested in higher value areas. Make template management quick and easy with BigHand Document Creation.

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