Webinar: The Workflow Shift: How Legal Teams are Solving Support Challenges


Law firms are facing mounting pressure from staff retirements, attrition, and hybrid work demands. Join us for a practical session based on the  2025 BigHand Legal Workflow Leadership Report, where we’ll explore how firms are adapting with centralized support, improved visibility, and smarter resource strategies.

This isn’t your typical demo, we’ll showcase the tools legal teams rely on most and how they’re driving real results.

You’ll learn how to:

  • Tackle retirements - 41% of firms expect up to 40% of staff to retire in 5 years
  • Improve retention - only 25% of firms offer defined career paths
  • Manage hybrid work - 84% have adjusted attendance but struggle with visibility
  • Reduce lawyer admin - 31% report lawyers picking up support tasks
BigHand's 2025 Legal Workflow Leadership Report

What you need to know

  • Just 36% of firms track support staff productivity. Limited visibility makes it harder to manage resources and support hybrid work.
  • The retirement wave is real. With only 33% having cross-training plans, firms risk losing critical knowledge.
  • Workflow tech drives performance. It cuts admin work for lawyers, improves resourcing, and boosts profitability.