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Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Monitor, analyse and improve your internal processes.

From task delegation to team tracking, boost your teams’ efficiency, enhance your workflows, and empower your workforce to work faster and more flexibly.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Clinicians can spend less time on admin and more time on patient care.

Optimise time-consuming transcription, streamline vital clinical correspondence, reduce overhead costs, and keep your staff productive on the move.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

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A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

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Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

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Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.
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Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

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Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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September 01, 2016

Morecrofts Solicitors, one of Liverpool’s oldest Family Law solicitors and most respected Private and Commercial law firms, have deployed BigHand Now.

BigHand’s task delegation tool will increase the visibility of administration tasks across teams and remove any uncertainty as to what tasks are being done, and by whom.

The firm will be using BigHand Now in all five offices across Merseyside to delegate tasks such as, booking appointments, photocopying, and preparing cheques for clients.

Craig Gilfoyle, ICT Manager at Morecrofts Solicitors explains the key driver for the project.

"At the moment we have no visibility over the tasks being done and the ones being left outstanding. We are using emails and shared inboxes to delegate tasks which can end up in the duplication of work or work being missed, something that is frustrating for both the Secretarial Support and Administration teams. With BigHand Now, we expect complete visibility over the entire process."

BigHand Now will work as a task delegation tool directly from the Fee Earners through to the Secretarial Support team. The tool will be particularly useful for the Family Law Fee Earners, according to Gilfoyle.

“The Family Law Solicitors are on the move a lot, and when they return to the office it’s time consuming to catch up with what tasks are being done and by who.”

Gilfoyle adds “BigHand Now will really help the support team with organising some of our bigger meetings, particularly the expert meetings which is a collaboration exercise involving up to 15 representatives from different expert parties. The meetings are held before the majority of major court cases and setting it up can take an entire morning. People’s busy schedules are always tricky to align but within BigHand, the professionals will be able to see who is completing their task and it’s status. If it’s marked as ‘in progress’ the professionals will know not to delegate any more urgent work to that particular support person whilst that task is underway.”

BigHand Now will be rolled out to a pilot group of champions and then introduced firm-wide to all 80 users. Craig comments on the future direction of the technology, “Moving forward, we expect this tool to evolve. At the moment, we will be using it for smaller administration tasks like printing and booking meetings but in the future we want to have configurable workflows based on people’s work type.”

Morecrofts Solicitors are in the planning stage of rolling out BigHand Now and expect to be fully up and running by September this year.