Across the legal industry, firms are investing heavily in AI, but that investment only pays off if the skills and people are in place to support it. At the same time, law firms are losing revenue and profit every week to poor lawyer time forecasting. Without live visibility of available time that hasn't been planned against work, 100s of billable hours are lost, and lawyers who can't access work aligned with their KPIs and aspirations quickly become flight risks.

Many firms are lulled into a false sense of security by a single firmwide utilization number, while the extremes underneath it stay hidden. Some lawyers pace well below target, losing billable revenue and the development that keeps them. Others run consistently over capacity, at growing risk of burnout and attrition. With only the average to go on, under-utilization quietly becomes lost profit and over-utilization becomes lost talent before the work can be redistributed.

Join Alex Tring and Oli Langley for a first look at the latest BigHand Resource Management summer update, and see how firms are closing these gaps:

• See the billable value of every unplanned hour of available lawyer time for the coming weeks, before it becomes lost revenue and profit.
• Prevent billing surprises before they cost repeat revenue, with at-risk matters flagged and suggested actions surfaced to partners in real time.
• Protect year-end revenue and retain your best talent by uncovering the utilization outliers a single firmwide average conceals, with every lawyer pacing below or above target surfaced alongside the revenue at stake.
• Protect the return on your AI investment by making capability visible across every team, with AI skills captured and searchable for every lawyer so spend is matched by the skills to make it pay.
• Make sharper decisions on training, hiring and succession by seeing where teams are strong and where capability is thin, with a one-click colour heat map that surfaces in seconds what a detailed report buries.