Ward Hadaway, a full-service UK law firm, has completed two significant cloud initiatives with BigHand, migrating from its legacy reporting platform to BigHand Business Intelligence 4.0 and deploying BigHand Workflow Management in the cloud.
Together, the projects support the firm’s wider strategy to strengthen data visibility and create a modern cloud environment for future functionality. They also reflect Ward Hadaway’s continued investment in the systems needed to support disciplined growth across its teams and client work.
The move to BigHand Business Intelligence 4.0 in the cloud gives Ward Hadaway a clearer view of performance across timekeepers. Following an extended evaluation, the firm selected BigHand’s cloud platform for its user experience and self-service dashboard capability, helping teams access trusted financial intelligence before key decisions are made.
Ward Hadaway also completed its migration from BigHand Workflow Management on-premises to the cloud in less than two months, reflecting the focus of the firm's project team and its close working relationship with BigHand. By recreating the existing dictation structure, Ward Hadaway kept the user experience familiar while extending the value of workflow reporting, including clearer insight into demand, capacity and task management.
"These projects are about creating the right cloud environment for the future. As the firm grows, we need trusted reporting through modern systems that help our people make informed decisions. BigHand has worked closely with us across both their Business Intelligence and Workflow Management solutions, with a migration experience that has been collaborative, focused and aligned with our commitment to continuous improvement for our people and clients." - Jonathan Smith, Director of IT and Facilities, Ward Hadaway
The combined cloud programme gives Ward Hadaway a more connected view of performance across the organisation. Business Intelligence supports financial visibility, while Workflow Management strengthens reporting around how work moves through the firm. Together, they provide a stronger foundation for informed decision-making as the firm continues to grow.
Completing two major cloud initiatives within a relatively short period reflects Ward Hadaway's focus on building the right technology environment for the future, supported by a close partnership with BigHand and a shared commitment to continuous improvement.
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