Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Empower lawyers and optimize stretched support teams.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allow your teams to be fully optimized and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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October 14, 2019

Top 100 law firm drives process improvement with business intelligence switch out

Ward Hadaway is set to deploy BigHand Quantum to provide financial data transparency that will drive informed business decisions

Top 100 law firm Ward Hadaway is a major player in the north of England with over 90 partners across three offices in Newcastle, Leeds and Manchester. As part of a strategic review of the firm’s technology stack, BigHand Quantum was chosen to replace the previous B.I. tool and provide a comprehensive view of financial data across all levels of the business, to drive efficiencies and profit margins.

Jonathan Smith, Director of IT explains, “We chose to swap our previous tool for BigHand Quantum after we saw how quick and easy it would be to implement, without affecting the quality of information surfaced in its dashboards.”

He continues, “A key part of my role is to look at how we are using technology as a vehicle to optimize the overall performance of the firm. To do that successfully, it’s important that our lawyers and department heads have access to the relevant financial information they need to spot where improvements can be made, and then optimize their working practices to achieve them.”

“We were really impressed with how versatile BigHand Quantum is, and how simple it is to gain access to detailed financial information, tailored to the specific role-based needs of each user.” 

BigHand Quantum is a source agnostic business intelligence solution, that is split into five different modules which group key information types. Ward Hadaway has purchased the Revenue and Profitability modules to provide transparency into areas such as time entry, work in progress, debtors and individual client and matter profitability. This information can then be used to make more informed business decisions that drive business change, using analytics.

The solution will also create considerable time savings for the Finance and IT teams, who previously had to manually create all financial reports for the firm. With BigHand Quantum in place, the finance teams, lawyers, department heads and senior management will all have access to tailored dashboards of information in real-time.

Jonathan adds, “The team at BigHand have a wealth of industry knowledge having worked in finance for multiple leading law firms themselves. They understood our pain points and were able to answer all our specific questions there and then.”

Martin Hulls, Managing Partner at the firm concludes, “At Ward Hadaway we take pride in our approach to technology as an enabler for business change. BigHand Quantum will provide visibility of key financial data at every level of the firm to underpin both day-to-day operations and strategic planning for the future, to ensure we maintain our first-class client service delivery.”