Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Empower lawyers and optimize stretched support teams.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allow your teams to be fully optimized and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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June 02, 2015

Cheshire-based law firm replace previous stand-alone solution with BigHand digital dictation, speech recognition and mobility applications to achieve greater administrative efficiency across eight offices.

Cheshire-based law firm replace previous stand-alone solution with BigHand digital dictation, speech recognition and mobility applications to achieve greater administrative efficiency across eight offices.

London, 2nd June 2015 - Leading Cheshire law firm, Poole Alcock LLP, has switched from their previous dictation supplier to BigHand’s voice productivity technology as they continue to streamline business processes, optimise resources and improve efficiency.

Scott Harding, Deputy Managing Partner and IT Partner at Poole Alcock comments: “Before implementing BigHand, each of our offices were working independently - each with their own backlog of dictations to process. This meant that some support units were extremely busy whilst others were left redundant; some dictations were being transcribed in a matter of hours and others took days.”

Since the implementation of BigHand, the firm have embraced the new work distribution process and have recorded a significant increase in efficiency across all offices. Scott continues: “All dictations are now entered into one centralised backlog, which is highly visible across departments and can be reported on. All support team members work from the same workflow and each dictation is completed in turn. Our fee-earners are confident that their documents will be processed efficiently and our secretaries are feeling the benefits of a more equally distributed workload.”

In addition to BigHand’s core digital dictation services, Poole Alcock are benefiting from BigHand’s speech recognition and mobility applications. Fee-earners can now send documents such as emails, letters and attendance notes via their smartphones or tablets directly to BigHand’s speech recognition server. 

Scott adds: “Fee-earners are able to make better use of time that would otherwise be unproductive by using their mobile devices to record, submit and review dictations, which presents opportunities for increased client contact. In addition, BigHand speech recognition means that our secretaries only require a fraction of the time to proof read a document rather than to manually transcribe it. Overall, our administrative processes are considerably slicker than they were and we are delighted with the results.”

The firm’s switch to BigHand followed a comprehensive review of their businesses needs and the solutions available. The key drivers for choosing BigHand’s technology were its ease of use, intuitive nature, robustness and compatibility with the firm’s Windows 7 operating system.

“We feel confident that we have the right technology partner and infrastructure to meet our requirements now and into the future, and are very much looking forward to developing a long-term relationship with the BigHand team,” Scott concludes.

For more information about how BigHand’s technology can streamline your firm’s multi-site operation, please contact one of the team.