Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Empower lawyers and optimize stretched support teams.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allow your teams to be fully optimized and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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July 16, 2015

Wealth management firm rollout latest version of BigHand’s digital dictation software with additional speech recognition functionality to boost productivity and improve service.

Wealth management firm rollout latest version of BigHand’s digital dictation software with additional speech recognition functionality to boost productivity and improve service.

LONDON, 16th July 2015 - BigHand, leaders in digital dictation, workflow management and speech recognition software have been supplying independent Wealth Management consultancy, Dewhurst Torevell & Co, for over 10 years.  The Manchester-based firm’s most recent BigHand upgrade continues to support an ongoing focus on offering exceptional customer service, which is being facilitated by BigHand’s enterprise-level technology.

The upgrade strengthens a long-standing partnership between Dewhurst Torevell & Co and BigHand.  Martyn Torevell, Joint Owner and Managing Director at the firm comments: “Our business is all about partnerships.  We strive to build long standing relationships with clients and typically manage their portfolios for many years and over several generations.  Their trust and loyalty is based on our ability to offer expert advice, which is only possible when our advisers have access to comprehensive client records.  BigHand’s technology makes it is easy for us to keep these records accurate and up to date.”

Due to the meticulous nature of the firm’s record keeping protocol, advisors submit a large number of admin requests throughout the working day.  Prior to the latest upgrade, support teams found it difficult to prioritise these requests efficiently and dictations submitted towards the end of the day or overnight could lead to backlogs. 

To alleviate the support staff of transcription tasks, the firm chose to include speech recognition functionality with the latest BigHand digital dictation upgrade.  Martyn continues: “BigHand’s speech recognition server now transcribes dictations overnight so that our support teams can spend their time actioning the points within the dictations - rather than just typing them out.  Tasks are completed in a timely manner and support staff are able to focus their attention on what really matters – our clients.”

Since the upgrade in September 2014, the firm have seen a significant lift in productivity without needing to increase resources.  Additionally, Martyn has seen a significant boost in staff morale across all departments.  “The latest BigHand upgrade has had a really positive impact on our business.  We are able to work more effectively; advisors know their tasks will get processed in a timely manner and support teams have a more engaging and varied role.  Ultimately, we are able to offer our clients a better service.” 

Martyn summarises: “We’ve been using BigHand’s technology for over a decade because it really makes a difference to our business.  I foresee a long future working with the team and look forward to upcoming developments.”

Please contact one of the team to find out how BigHand can boost your organisation's productivity.