Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Empower lawyers and optimize stretched support teams.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allow your teams to be fully optimized and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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May 14, 2015

MacGuill & Company use hosted speech recognition to increase productivity and decrease document turnaround times

London, 14th May 2015 - Irish based international law firm, MacGuill & Company, have partnered with BigHand to enhance their voice productivity performance and drive efficiency across the company. They initially rolled out the BigHand Professional Edition to enable them to benefit from the core digital dictation software and then took advantage of the additional speech recognition and mobility functions.

MacGuill & Company were looking for a robust, feature rich digital dictation solution which could facilitate fee earners to be more efficient in their daily tasks, empowering them to become more productive using their voice and to ultimately get client documents such as emails, letters and file notes turned around quicker.

James MacGuill, partner at MacGuill & Company comments, “We tried other products in the past but they were in no way as efficient or as accurate as BigHand. Speech recognition has made a significant impact to our daily working practices and improved productivity across the firm. The software is extremely user friendly and responsive which meant everyone here was able to adapt to this new way of working really quickly which was great.”

After deciding to progress with the project, James was impressed with how quickly the implementation and training of the software was completed. Their dedicated BigHand account manager had the solution up and running within two working days of the contracts being signed, and the solution was implemented with minimal disruption to daily activities.

The entire firm has embraced speech recognition, with over 77% of all dictations now being sent to the external BigHand server for transcription, rather than having a secretary manually transcribe these documents. The documents are then returned to the author fully transcribed for proofing which has created huge cost and time savings for the firm and resulted in secretaries having additional time perform more value add tasks to enhance their roles and responsibility.

James was impressed with the accuracy of the speech recognition software, and strongly believes it has had a positive impact on driving the efficiency levels of all users across the company. Having personally sent over 91% of his own dictations through to speech recognition, James considers speech recognition to be an essential business tool. BigHand added speech recognition capabilities to their cloud-based product in 2014 after witnessing the success their Enterprise clients were experiencing.

James says: “The productivity benefits of using speech recognition are clear. This investment into the new technology is an exciting development for our firm enabling us to provide a more responsive service to our clients. I use speech recognition for the majority of my transcriptions now and would happily recommend it to anyone looking to improve their efficiency or that of their firm.” 

Dan Speed, BigHand Managing Director for Cloud Services commented “We are delighted to see so many of our Professional Edition clients adopting our hosted speech recognition option and taking advantage of the benefits it can offer. Combining cloud-enabled dictation and speech recognition with the ability to work anywhere, anytime using your smartphone can transform law firm operational efficiency - it's a very exciting time”.