BigHand Partner with Redcentric to Launch N3 Cloud Dictation Healthcare Service


BigHand currently has over 30,000 users of dictation technology in the NHS. Redcentric is an accredited N3 aggregator, ISO27001 and ISO9001 certified, and currently provides over 10,000 N3 connections. As an NHS Health and HSCIC accredited N3 ISP, Redcentric's N3 access service offers a reliable, secure, high-bandwidth N3 connection which allows organizations to improve the way they conduct business with the NHS.

James Kippenberger, MD of BigHand’s UK Healthcare division, says: We know that for General Practitioners, Community Trusts, even some Acute and Mental Health Trusts, pressures on internal infrastructure and IT has sometimes been a barrier to adopting dictation workflow and speech technology. We have worked to remove that by providing an N3 infrastructure, working in partnership with Redcentric, that is included as part of our software-as-a-service offering. We present this alongside an implementation service to ensure that we minimize the impact on staff and resources. For many healthcare bodies we expect this N3 Secure Cloud offering to be a win-win solution.”

Andy Mills, Sales Director from Redcentric, stated: "Redcentric has been supplying the NHS for many years and is accredited to store patient identifiable data (PID) for and on behalf of the NHS, so we are delighted to be partnering with a market leading NHS Application Service Supplier like BigHand. We are two specialist, high quality, ISO27001 certified providers coming together to provide a combined solution to NHS organizations that will improve their service to patients, while minimizing additional infrastructure requirements, now and in the future.”