BigHand helps Nicholas & Co work and deliver faster

In a February 2015 article for Legal Practice Management, office manager Gwen Philippou of Nicholas & Co talked modernizing the firm’s dictation technology – and how going digital with BigHand has empowered its people

A worsening headache of broken equipment, costly replacements and poor sound quality led to making the switch to Digital Dictation a matter of urgency. The longstanding tape recorders, though familiar, were becoming increasingly unreliable.

Not only were they defective, we were spending quite a lot of money on repairing and replacing machinery. And every now and again a long tape would somehow drag itself out of the cassette casing, which was always a disaster.

Philippou and the management team knew the firm’s dictation equipment was “archaic and inefficient”, but now it was also becoming costly. Implementing BigHand digital dictation in May 2014 made a huge difference to the firm’s processes, she says – it changed the way its people could manage their workloads, it sped up document turnaround and opened up new opportunities for efficiency and productivity.

About BigHand Dictation and Speech Recognition

Industry-leading, easy to use and accessible on-the-go, digital dictation and speech recognition tools free up your teams to focus on more important tasks. Harness the power of voice, with BigHand Dictation and BigHand Speech Recognition.

BigHand 's dictation solution easily expands into the full workflow solution. Talk to our team to learn more.

BigHand Dictation and Speech Recognition