Across every team in your firm, managing multiple concurrent activities – and keeping teams informed of what’s happening in real-time - can be a considerable challenge. The key to success lies in ensuring that the right teams have access to the right information at the right time. Failing to do so not only jeopardizes timely responses but also poses the risk of missing crucial updates, such as client communications, which could translate to a loss of profit.
Discover how keeping your legal practice well-informed can be a game-changer for profitability:
Centralized alert notification across the firm. Implementing standardized alert notifications ensures that every team is promptly aware of critical updates and understands how to prioritize tasks effectively. This streamlined communication approach not only facilitates swift responses but also fosters a cohesive and informed working environment.
Up to date key information on clients, matters and the team. Client satisfaction is paramount in the legal profession, and staying informed is the key to delivering exceptional service. Keeping lawyers and partners abreast of the latest information enables them to respond promptly and provide top-notch service. This, in turn, contributes to client retention, as informed legal professionals can cater to client needs more effectively, ultimately boosting customer satisfaction and loyalty.
Proactive Management of Payments. Staying ahead by knowing when payments are due and proactively tracking them is significant to a legal firm’s success. Implementing systems that notify the finance team of past-due payments and automating the invoicing process with convenient payment links ensures that the firm doesn't miss out on any revenue. Getting paid on time is crucial for maintaining financial health and maximizing profits.
Here’s what leading industry experts are saying on this topic:
BigHand AlertManager is a revolutionary product that disseminates notifications either via e-mail or through users’ desktop or web interface. Alerts can be derived from just about any system and include advanced formatting capabilities to make your alerts stand out and be easily read. The advanced data handling features can also be configured to collect information back from the end-users.
Send configurable alerts across the firm
Collect information back from the end-users
Select delivery method and formatting
Send notifications via email or other systems
Pull data from various systems including Aderant®, Elite Enterprise® and Elite 3E®, BigHand Workflow and BigHand Business Intelligence
"AlertManager has made an immediate impact and is helping to drive decisions on how we manage ourselves. The ability to report to Practice Group Leaders where we are on hours, daily or weekly, and who is delinquent on time-entry, has helped us get more reliable information to assist us in managing the firm and its resources. "