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Your Workflow. Now AI-Powered.

How It Works

Upgrade to Workflow Management Cloud
and turn on AI Email Routing - included as standard.

Why You'll Love AI Email Routing
(and Your Lawyers Will Too)

Zero Behavior Change for Lawyers

They keep emailing. Workflow Cloud + AI does the rest.

Instant Turnaround

No inbox monitoring. No manual triage. No bottlenecks.

Insight on Every Email

Every request becomes clean, actionable data in Process Reporting. Track demand, capacity, turnaround, and performance — in real time.

Built for Legal Teams, Not IT

Workflow Cloud comes with legal-specific routing logic, approval rules and reporting — all out of the box.

Why Move Your Workflow to the Cloud

Because this is where all
the good stuff lives:

AI Email Routing → included
Cloud Process Reporting → included
Dynamic Forms → included
AI-Powered Speech Recognition → No profile training needed
Better performance & stability
No more deployment cycles or upgrade costs
Fully managed by BigHand — no internal maintenance needed
A guided, low-disruption migration pathway led by our customer services teams

Cloud unlocks everything —
AI, insight, speed, and security —
with less disruption than you think.

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