Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Prepare stronger pitches that win new business

Enable business development and marketing teams to quickly build brand-compliant  pitches that give you an edge in today’s increasingly competitive market.

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Empower lawyers and optimize stretched support teams.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allow your teams to be fully optimized and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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Optimizing your legal support services



Law firms across the globe are under pressure from all fronts; whether it’s increasing price pressure from clients, requests for greater transparency into their costs and operations or competition from alternative legal service providers. This makes cost control and efficiency a top priority.

Below we have three whitepapers for download, pulling together legal operations research, findings, back-office transformation projects and ideas that you can implement from industry leaders.

Part 1 - The Operational Blindspot

In a recent survey commissioned through leading management consultancy, Altman Weil, we found that the vast majority (93%) of firms agreeing that improving the efficiency, productivity and cost savings among legal support services are top priorities. However, we also uncovered a significant operational blind spot.

Management teams have very limited ability to see what’s going on within their support team and lack the transparency to make informed management decisions.

Complete form below to access all survey results

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Download Part 1 - The Future of Law Firm Back-Office Services and the Operational Blind Spot
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Part 2 - Implementing and Optimizing Efficient Back-Office Operations

To survive and succeed, savvy firms are identifying opportunities to improve and embrace innovation on all levels, including, but not limited to, changing internal structures, implementing better processes, technologies, and seeking partnerships with external providers who can perform specific functions more cheaply and efficiently. Global firms, DLA Piper and Pinsent Masons, have achieved operational excellence by centralizing and modernizing their legal support services, organizing them around cost, competency and task, rather than department, relationship or location.

Complete the form below to learn about DLA and Pinsent Masons’ transformation projects

Download Part 2 - Progressive Firms’ Use of Technology to Implement and Optimize Efficient Back-Office Operations

Part 3 - Effectively Leveraging Outsource Service Providers

The new economic model has prompted a reconsideration of the best way to deliver attorney support. In turn, this has increased the number of firms leveraging third-party service providers to complete low-level work at lower costs. This can however leave firms with no single view of the type or volume of work being completed, no insight into the way work is being moved between teams, and no real-time visibility of completion times.

In order to realize the full benefits of an outsourced support model, firms require a robust solution to capture, submit and track the work that’s sent to and from support resources, whether that be internal or external.

Complete the form below for guidance on effectively leveraging legal service providers.

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Download Part 3 - How mid-sized law firms are driving improved client service through internal support optimization and back-office visibility