Delivering success for the future

We make it simple: our role is to continuously free up time, money and value, helping everyone in your organization to focus on what they do best.

Through technology, insight and experience, we deliver success for the future by helping you achieve professional productivity and operational excellence.

We pride ourselves on communication. We’ll take the time to understand the challenges you face and craft a solution suited to your needs, using a combination of task delegation, document creation, digital dictation workflow, intuitive reporting and analytics, matter pricing, or clinical correspondence.

Most importantly, we lend a helping hand to keep things running smoothly. Our team of BigHanders provide proactive support, at every stage – that’s the BigHand Way, it’s what we’re known for.

Together, we can Make Big Happen.

To us, 'The BigHand Way' is more than just a strapline - it's a philosophy

Meet the BigHand Board of Directors...

The BigHand story so far

1995

1995

BigHand founded - Dictation

Starting out as VoiceWrite, we were a reseller of Nuance Dragon Box Copy before developing BigHand Dictate with inbuilt workflow. In the following 10+ years, we released several versions and became market leaders.

2008

2008

Launched BigHand Mobility

We launched the first enterprise dictation app for mobile on Blackberry 10. We have continued to develop on mobile platforms including first-to-market apps for iOS and Android. Development has continued to support several leading MDM solutions.

2010

2010

Acquired nFlow
Launched BigHand Speech Recognition
Launched BigHand for Healthcare

What a year! nFlow was another Digital Dictation provider which enabled us to reach more clients with our new speech recognition solution. In addition, BigHand for Healthcare started, +75 NHS trusts now use BigHand everyday!

2013

2013

Acquired Verdatum
Acquired dFlow
Launched BigHand SaaS

Verdatum were a Digital Dictation supplier in North America and dFlow were a reseller of BigHand solutions in The Netherlands. BigHand Professional, our first SaaS solution was launched for SME law firms.

2014

2014

Acquired Esquire

Our first acquisition beyond voice solutions, we acquired template management provider Esquire which integrates with our voice solutions to create and style templates simply.

2016

2016

Launched BigHand Task Delegation

Building on our core workflow engine, we launched BigHand Now - our task delegation solution. The solution enables tasks to be automatically routed to the right resource while gaining visibility of the work submitted and completed by support staff.

2017

2017

Launched BigHand One for Healthcare
Launched Third Party Service Provider Integration

Through enhanced integrations and workflows, we launched BigHand One for Healthcare. In addition, we partnered with several outsourcing agents with our task delegation software to launch a service provider integration.

2018

2018

Acquired DW Reporting

Prior to the acquisition of DW Reporting and their Business Intelligence and Budgeting and Pricing solutions, BigHand offered clients solutions to improve their back-office operations, we can now provide clients with solutions to improve their front-office and more specifically, their profits.

2019

2019

Acquired Iphelion

Expanding on our existing template management solution, we acquired UK company Iphelion. Their latest solution, PitchPoint is a Proposals Automation tool and we can now start to consider the value of making the whole proposals building process more seamless to include business development content, templates and pricing.

Our award-winning support

Our support and services team is at the heart of BigHand - we're all about delivering exceptional customer support day in and day out. That's The BigHand Way.

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A snapshot of our awards to date...

At BigHand, we Make Big Happen

Whether you're a client or an employee, we make sure we go above and beyond to Make Big Happen each and every day.