We offer a range of BigHand training and support options to ensure all of our clients get the most from their BigHand technology. Reserve your place on one of our upcoming BigHand refresher webinars if you're just getting started, getting to grips with new features or simply need to refresh your knowledge.

To ensure you're getting the most from your BigHand software, we're offering existing clients a selection of online remote refresher sessions, included as part of your Annual Maintenance Support (AMS) package.

These sessions have been designed specifically around the different users in your organisation for the BigHand products you're currently using*, and include hints and tips on everything from getting started to getting to grips with some of the newer features.

Each session will be hosted by a BigHand Product Specialist and includes practical solutions to help make working life that bit easier. It is an ideal opportunity for you to refresh your own product knowledge and pick up some helpful tips along the way.

If you would like further information about any of our product offering, please email [email protected]


BigHand Hub Dictation

Wednesday 2 September 2020
UK Time: 4:00 - 4:45 BST

Getting the most from the BigHand Hub Dictation module


• Dictation best practice
• Configuring hardware/audio levels
• Creating and sending a dictation
• Inserting/attaching/workflows/priorities

BigHand System Administration

Wednesday 9 September 2020
UK Time: 4:00 - 4:45 BST

Configuring the BigHand System Admin Console to help administer your BigHand environment more efficiently


• Creating a department
• Adding/moving and editing users
• Creating a custom group
• Creating a workflow
• Priorities


BigHand for Healthcare -
Dictating with BigHand: Setup and Refresher Training for Clinicians

Wednesday 16 September 2020
UK Time: 4:00 - 4:45 BST

Designed for Healthcare professionals who create dictations, this session includes working with Clinic Builder and the Doc Console


• Speed up the turnaround time of producing patient documents
• Adjusting hardware and audio settings
• Creating dictations with/without Clinic Builder
• Dictation features e.g. Insert/Bookmarks/Priorities
• Approving documents using the Doc Console

BigHand for Healthcare –
Transcribing with BigHand: Setup and Refresher Training for Secretaries

Wednesday 23 September 2020
UK Time: 4:00 - 4:45 BST

Designed for Transcribers/Support staff within the Healthcare sector, this session explains the features of the BigHand Classic Client


• Manage and prioritise workloads efficiently
• Adjusting hardware and audio settings
• Transcribing dictations in BigHand
• Working with notifications and bookmarks
• Batch printing of approved letters using the Print Console


Terms and Conditions

These sessions have been designed for existing clients already using BigHand products on the versions listed for each course.

Training is also available for other BigHand products for, Authors, Support Staff and Admin personnel. To find out more about these sessions please email [email protected].

If you are in the process of upgrading or implementing BigHand for the first time and would like to discuss training requirements, please contact your account manager by emailing [email protected].