Lawyers don’t have to log in, learn, or adjust. If they can email, they can use Workflow Management.
AI handles legal support intake instantly. Workflow Management handles routing and workload balancing.
Every emailed request becomes structured workflow data you can actually use.
Designed around legal support services — not adapted from IT or operations systems.
Up to 39% faster turnaround with Workflow Management — and even faster with AI automating intake.
BigHand Workflow Management is a legal support services work allocation tool that captures incoming work, assigns it to the right resource, and provides real-time visibility into workloads, capacity, and performance. It replaces manual inbox triage, ad-hoc delegation, and guesswork with a structured, data-driven process that helps firms balance workloads, reduce bottlenecks, and make smarter staffing decisions.
With the addition of AI Email Routing, it now captures requests directly from the inbox and automatically moves work to the right resource in seconds, creating a seamless experience for lawyers and operational teams alike.
© 2025 BigHand. All Rights Reserved. Various trademarks held by their respective owners.
