Brown Rudnick LLP is an international law firm of over 230 lawyers routinely serving clients needs in high-stakes litigation, international arbitration and complex business transactions in markets across the globe.
In 2011, Brown Rudnick set out to streamline and centralise their document production process as part of a larger technology upgrade initiative, initially across their US offices. They were looking for a solution that would allow for increased workflow and, unlike their existing in-house solution, was able to integrate with Outlook and their Document Management System.
Though the firm evaluated several different solutions, BigHand Create* stood out above the rest based on its ease of use and the fact that there was no need for an on-site programmer.
Keith Schultz, Director of IT at Brown Rudnick comments “Our need for a new approach to templated documents was two-fold. We knew that we needed to take advantage of newer technology to provide a simplified and more efficient experience for our end users, while at the same time, providing them with enhanced functionality. We also knew that we needed a solution that was easier to administer and customise on the fly by IT staff, who were not programmers, to eliminate change request bottlenecks that tended to occur with our existing in-house offering.”
*Previously iCreate by Esquire Innovations
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