Parts 3 & 4: Speed, Cost and Competence

A restructure that delivers the most benefit means work can be done at the fastest speed, at the lowest cost (by the person most skilled to do it).

Have you mapped what tasks need doing? Have you worked through what skill set people need to excel? And can you determine up front how many of each you need?

A restructure that delivers the most benefit means work can be done at the fastest speed, at the lowest cost (by the person most skilled to do it). Have you mapped what tasks need doing? Have you worked through what skill set people need to excel? And can you determine up front how many of each you need?

Legal support services are in the business of actioning tasks on behalf of lawyers (on behalf of clients). To improve those services, the following is a useful set of questions to build up a picture of the status quo...