Webinar: Using Data to Manage Process Improvement and Drive Profitability


Firms are thinking smarter and acting faster than ever before. In order to respond to market changes with precision and speed, they must not only have access to good data, but actually use it to drive fully informed decisions in real-time.

Join BigHand and HBR Consulting as they share insight from interactions with hundreds of law firms using objective data to remove the guesswork and overcome this year’s challenges of optimising back-office operations and processes, controlling costs, understanding pricing and managing profitability.

Key takeaways from this session will include:

• Understanding where you are today vs. where you need to be
• Using data to drive efficiencies and manage costs
• Understanding pricing and managing profitability
• Using data to remove the emotion from decision-making and ensure long-term success

Hosted by:

Eric Wangler, President, North America, BigHand

Rob Stote, Director of Client Services, North America, BigHand

Andrew Baker, Senior Director, HBR Consulting