BigHand legal management software is full of features
BigHand Workflow Management provides law firms with a legal workflow solution that delegates the right work to the right resource, provides insightful and actionable data, and enhances your firm, your people and your clients profitability.
Total Visibility on Turnaround Times
Creating opportunities to streamline and improve processes and increase operational efficiency.
Enhance Client Service
Apply the right skills to the right task, at the right cost
Real-time and Historic Reports
True operational insight allowing for well-informed, data-led decisions on resourcing and recruitment.
Remote Work Ready
Work from any location with the ability to record, send and track delegated tasks on the move.
Automatic Task Routing
Tasks are routed automatically to the correct members of the support team, who have the right skills to complete the task in the shortest amount of time.
Workload and Performance Metric
Increased visibility into individual performance and workload allows for efficient reviews and management of support staff, creation of realistic KPIs and defined career paths.