"There is a direct causal relationship between inefficient billing and collection processes and lower realisation. Training partners and associates in how and when to have those fundamental client conversations is a key consideration."

"Law firms that adopt legal technology shave hours off attorney workloads. In the past, partners would email workload queries to firm administrators, then wait for answers. Today, partners can simply refer to their one-stop dashboards that track their most relevant KPIs"

"Bill more hours. Raise billable rates. Find more clients. For decades, these have been the basic universal tactics for increasing law firm profitability. Yet you have to wonder: Surely after all this time, there must be other, more effective ways to get ahead?"

"Your profitability metrics should lead to insights that support long-term drivers of profitability, such as increased efficiencies in timekeeping, billing, and collection processes and higher client retention rates."