Reports and Guides
How to organise and modernise your legal support services - Parts 11 & 12
Read part 11 & 12 of the guide: How to Organise and Modernise Your Legal Support Services. How will you approach the transition? And in what order? Find out in this guide
Read more
How to organise and modernise your legal support services - Parts 9 & 10
Read part 9 & 10 of the guide: How to Organise and Modernise Your Legal Support Services. How do you know which is the best for you? Will this be evolution or revolution? Find out in this guide
Read more
How to organise and modernise your legal support services - Parts 7 & 8
Read part 7 & 8 of the guide: How to Organise and Modernise Your Legal Support Services. What will the services be called? Can you assign SLAs to them? How can you give the team ownership? Find out in this guide
Read more
How to organise and modernise your legal support services - Parts 5 & 6
Read part 5 & 6 of the guide: How to Organise and Modernise Your Legal Support Services. Who knows most about what needs to happen? Who do we have who will own this? And who has the internal credibility? How will you partner with your supplier? Find out in this guide
Read more
How to organise and modernise your legal support services - Parts 3 & 4
Read parts 3 and 4 of the guide: How to Organise and Modernise Your Legal Support Services, focusing on Speed, Cost and Competence. To improve those services, the following is a useful set of questions to build up a picture of the status quo...
Read more
How to organise and modernise your legal support services - Parts 1 & 2
Read parts 1 and 2 of the guide: How to Organise and Modernise Your Legal Support Services to find out what’s wrong with the status quo. Knowing why your firm would benefit from organising and modernising your support functions is the ideal starting line. What benefits can you expect? What benefits can your customers expect?
Read more
Progressive Firms’ Use of Technology to Implement and Optimise Efficient Back Office Operations
Law firms today are facing more pressure and competition than ever before due to a rapid evolution of the legal industry that continues to accelerate. In this whitepaper, we share real-world examples of the changes law firms are making in response to the "operational blind spot" and other back-office inefficiencies. Download the full report to learn more.
Read more
The Future of Law Firm Back Office Services and the Operational Blind Spot
For this whitepaper, partnering with Altman Weil, we surveyed senior law firm operations roles to better understand how firms are managing their administrative work, including whether the right work was being done by the right people, at the right levels, and informed by reliable data.
Read more