BigHand Whitepaper Logo
BigHand Whitepaper Logo
Report: COVID-19 Has Changed Law Firm Operations and Management Dramatically
The COVID-19 pandemic catalysed unprecedented change in law firm management and operations. Within weeks, days, or sometimes just hours, law firm employees were forced to shift from their office locations to a fully work from home (WFH) setting. No one could have predicted such a phenomenon, but the transformation to virtual work was both rapid and complete. The question is, what happens next?

What's in the report?

  • 5 key findings from the ALA survey and webinar
  • Data and insights from ALA members who attended a webinar panel discussion titled “How to plan and manage when change is the only constant”
  • Commentary from panelists Murray Joslin, Senior Vice President of Global Business Enablement at Integreon; Eric Wangler, President, North America at BigHand; Eric Seeger, Principal at Altman Weil, Inc., and Kacee McCalla, Director of H.R. Operations at Baker Donelson

Author image
Murray Joslin
Senior Vice President of Global Business Enablement, Integreon
Author image
Eric Seeger
Principal, Altman Weil, Inc.
Author image
April Campbell
Interim Executive Director, ALA
Author image
Eric Wangler
President and Global Managing Director, People Productivity, BigHand
Author image
Kacee McCalla
Director of H.R. Operations, Baker Donelson