Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyse your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

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A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice, the fastest way to communicate, to streamline processes, and empower your teams to work quickly, efficiently and accurately.

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Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

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Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.

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Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

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Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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Wedlake Bell Transforms Efficiency with BigHand Speech Recognition

As a decade long user of BigHand, the decision to adopt BigHand Speech Recognition was straightforward.

Wedlake Bell Transforms Efficiency with BigHand Speech Recognition

Find out how Wedlake Bell has increased client service output, reduced work backlog, decreased turnaround times and more, since implementing BigHand Speech Recognition.

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Too many organisations still approach pricing without concrete, actionable data.

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To provide the best client service while supporting your bottom line, it’s vital to ensure your teams are working efficiently and smartly.

How to Organise and Modernise your Legal Support Services

As is always the case, there is no single solution to the collective issues.There is, however, a developing trend when it comes to building the future shape of legal support services that are more organised, centralised and modernised.

How to organise and modernise your legal support services - Parts 1 & 2

Knowing why your firm would benefit from organising and modernising your support functions is the ideal starting line. The race against your competitors comes in many forms, but being leaner and sharper could make a difference at the finish line. What benefits can you expect? What benefits can your customers expect?

How to organise and modernise your legal support services - Parts 3 & 4

A restructure that delivers the most benefit means work can be done at the fastest speed, at the lowest cost (by the person most skilled to do it). Have you mapped what tasks need doing? Have you worked through what skill set people need to excel? And can you determine up front how many of each you need?

How to organise and modernise your legal support services - Parts 5 & 6

Ensuring the overall transformation has an identified and extremely engaged owner from day one is critical. Is this an HR, Operations or IT project? Who knows most about what needs to happen? Who do we have who will own this? And who has the internal credibility? How will you partner with your supplier?

How to organise and modernise your legal support services - Parts 7 & 8

Setting up “pods of excellence” within your support services means people can feel proud of the specialist “service” they now offer to their internal customers (the lawyers). What will the services be called? Can you assign SLAs to them? How can you give the team ownership?

How to organise and modernise your legal support services - Parts 9 & 10

Undertaking the restructure and then introducing software to support it is one approach. Implementing software first and then transitioning to the new model is another. Doing both together is a third-way. How do you know which is the best for you? Will this be evolution or revolution?

How to organise and modernise your legal support services - Parts 11 & 12

If your firm has multiple teams, departments, offices and processes then deciding which areas to focus on first will be imperative. How will you approach the transition? And in what order?

How to organise and modernise your legal support services - Part 13

Being able to articulate the future means you know when you have arrived where you intended to. Whilst the temptation will be the next project on the list, don’t forget to celebrate success. The firm gets its reward based on the initial business case, finding a way to thank staff will help get buy in for your next challenge. How best to say thanks? How will you make key individuals part of the longer term incentive?

Can we give you a hand?

BigHand is about more than technology - it’s about making sure you’re comfortable with our technology. Tap into our support team or give us a call to see how BigHand can go the extra mile for you.