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Big News: Iridium SmartTime is now part of BigHand!

SmartTime Streamlined and automated time capture and entry

Overview

BigHand SmartTime is an AI-powered tool designed to streamline the timekeeping process in your law firm by automating time capture and time entry. Your timekeepers can finalize accurate AI-generated timesheets in minutes, not hours. The billable hour accuracy and time saved help reduce write-offs, get you paid faster, and as a result, help generate more revenue.

The Big Benefits

  • Automate and streamline timekeeping
  • Increase billable time easily
  • Convert WIP to payment quicker
  • Reduce back and forth and lost time
  • Work between devices

Schedule a demo or discovery call to learn more:

SmartTime History

2020

SmartTime automates timekeeping

SmartTime’s products help law firms to increase efficiency, accuracy, and productivity. All are easy to use, which maximizes adoption throughout the firm.

SmartTime automatically builds consistency, accuracy, and convenience into the time entry process and includes a number of innovative timekeeping features.

SmartTime technology also improves the accuracy of a firm’s time entries, which will enable Iridium’s tools to deliver better insights and intelligence. 

2021

Iridium acquires SmartTime

Iridium Technology acquires Smart Time Apps, creator of innovative timekeeping tools designed to eliminate reliance on manual time entry.

The deal combines broadest BI, profitability, and financial management product set with AI-based time entry and time capture technology.

2022

SmartTime / Iridium join BigHand

The complementary products mean law firms now have powerful insight into their financial management and operational management, alongside resource optimization and business development.

BigHand now has over 350 employees, 3,600 clients and 810,000 users worldwide. We support 82% of UK Top 200 firms and 81% of AmLaw 200 firms, and pride ourselves on meeting client needs, demonstrated in our customer satisfaction score of 98%, and NPS score of +83.

See BigHand SmartTime in action

Product Video - SmartTime

See BigHand SmartTime in action

Struggling to get your timekeepers to accurately track their billable hours? Looking to make timekeeping more efficient? Or, maybe you want to find 8-10 additional billable hours every month for each timekeeper? SmartTime can help with all that and more. 

Using SmartTime, you can expect increased efficiency as your professionals automate time tracking and recording tasks. Entries are more accurate, and your timekeepers will finalize AI-generated timesheets in minutes, not hours. Your firm will generate more revenue, reduce write-offs, and get paid faster. And that’s just for starters. 

How can BigHand SmartTime help me?

Choose a department to see the benefits:

Managers can quickly approve or deny time entries. If denied, the entry goes back to the timekeeper for revision. Timekeepers can resubmit corrected entries for fast approval, allowing more hours to swiftly stream into your billing system. 

  • Firmwide and user-defined auto-narratives deliver consistent language on invoices, which clients appreciate and have come to expect 
  • Partners review and edit pre-bills faster because OCG (Outside Counsel Guidelines) compliance is automatic. Less time is wasted fixing errors and resubmitting invoices. 

Time Capture monitors your firm’s systems and finds overlooked time entries. 

Attorneys or proxy finalize timesheets faster and easier with AI performing tedious tasks and perfecting the details behind the scenes. Improves time entry accuracy and results in fewer rejected bills.

Key Features

Automated Time Capture

Enter time quickly with AI-powered time recording, time gap analysis, auto-narratives, tile, and grid timers, and a relationship engine that accurately predicts entry details. Options are available to accommodate firm and timekeeper preferences.  

Streamlined Time Entry

Generate pre-populated time entries for communication activities: sending and receiving emails, attending meetings, online conference calls, phone calls, creating and editing documents, dictation, browsing online, and more.  

Easy Approval & Edits

Managers can quickly approve time entries, or they can return incorrect entries for revisions. If returned, timekeepers can resubmit corrected entries for fast approval. This process means more hours to add to your billing. 

Transparency for Clients

Provide transparency for clients. Send compliant invoices, build trust, and provide the transparency needed to demonstrate value.  

Email & Notifications

Email and dashboard notifications ensure new, returned & revised time entries are quickly noticed and handled.  

Flexibility & Mobility

Easily tag time with the appropriate client, matter, and description. Seamlessly move timers back and forth between the desktop and mobile app.

Time Entry

Time Entry - Features

  • Easier time entry with sophisticated features like AI-powered time recording, time gap analysis, auto-narratives, tile and grid timers, and a relationship engine that accurately predicts entry details. Options are available to suit firm and timekeeper preferences.
  • Automatically generate time entries that conform to client billing guidelines, use consistently worded narratives, and include the time spent on tasks, client matter numbers, required codes – everything attorneys and accountants need to simply review and approve entries in seconds.

Time Entry -Benefits

  • Boost Revenue – An intuitive user interface & mobile features help each attorney find and record more time each month.
  • More Profit – Automatic compliance with billing guidelines and more accurate entries reduce ebill rejections and other hassles that cause costly write-offs.
  • Improved Consistency – Firmwide and user-defined auto-narratives deliver consistent language on invoices, which clients appreciate and have come to expect.
  • Faster Timesheet Completion – Attorneys finalize timesheets faster and easier with AI performing all the tedious tasks and machine learning, perfecting the details behind the scenes.
  • Faster Payments – Faster timesheet finalization and more accurate time entries help to reduce the time between work-in-progress and payment.
  • Supports All Timekeepers – Configurable options, intuitive dashboards, and personalized reports cater to the individual needs of contemporaneous, reconstructionist, and collaborative timekeepers.

Time Capture

Time Capture - Features

  • Time Capture can function as part of SmartTime or as a standalone product.
  • Expect an immediate increase of 8-10 billable hours/month per timekeeper as Time Capture automatically tracks work-related activities in and out of the office and generates pre-populated time entries for many activities that typically go overlooked.
  • Generates pre-populated time entries for activities such as sending and receiving emails, attending meetings, Zoom conference calls, phone calls, creating and editing documents, dictation, browsing online, and more.

Time Capture - Benefits

  • Generate More Revenue – Time Capture is monitoring all of your firm’s systems, finding time entries that are currently being overlooked.
  • Build Your Ideal System – Connectors are available to dozens of systems, so you can select the systems that you want to include in your integrations.
  • Increase Time Entry Compliance – New time entries are suggested every day, allowing your timekeepers to quickly review and post their time.
  • Reduce Write-Offs – Accurate new time entries that are tied to your activities will not be questioned by your clients.
  • Get Paid Sooner – Time entries are captured in real-time and are highly accurate. This means that those time entries will not only be billed more quickly but also be paid more quickly due to the accuracy and completeness of the invoices.

Approver

Approver - Features

  • Automates the submission of released time entries and sends them directly to managers to review and approve.
  • Timekeepers can automatically submit time entries for approval with just one click.
  • Managers can quickly approve time entries, or they can return incorrect entries for revisions. Timekeepers may then resubmit corrected entries for fast approval, allowing more hours to swiftly stream into your billing system.

Approver - Benefits

  • More Real-Time Oversight – With instant notification of time submissions, managers can more quickly spot scope creep to prevent project overruns.
  • Reduce Busywork – Spend more time working with clients and colleagues and less tracking down missing timesheets and revisions.
  • Avoid Delays – If an approving manager is unavailable, easily transfer their approval responsibilities to another manager.
  • Find Open Time Anytime – Run queries by date, client, timekeeper, office, or department and easily find all open time entries that need attention.
  • Reengineer your billing cycle to reduce days to bill.

Billing Guidelines

Billing Guidelines - Features

  • Real-time outside counsel guideline compliance – Instant error alerts ensure entries are compliant at the point of entry. Find violations early to avoid submitting them to clients.
  • Stop Writing Off Profits – Compliant time entries sail through automated ebilling systems, significantly reducing invoice rejections and the write-offs that follow.
  • Enforce compliance Everywhere – Aid attorneys working in and out of the office with compliance enforced on desktop and mobile devices.
  • Improve Client Trust – Avoid creating conflict in client relationships. Send compliant invoices, build trust, and provide the transparency needed to demonstrate your value.

Billing Guidelines - Benefits

  • Streamline Billing – Partners review and edit pre-bills faster because OCG compliance is automatic. Less time is wasted fixing errors and resubmitting invoices.
  • Expedite Payments – A smooth, compliant time entry and billing process reduces the time it takes to convert work-in-progress into cash.
  • Reduce Risk – Stop over-reliance on billing department personnel who are, after all, prone to human error. SmartTime remembers all inputs without fail.

Mobile / Timers

SmartTime - Mobile / Timers - Features

  • Timekeepers capture more billable hours with intuitive time entry capabilities available any time, any place, on any device. Mobile time tracking apps for IOS and Android devices deliver real-time access to a full range of features such as generating reports and viewing up-to-the-minute statistics.
  • Tile and grid timers float above other windows to enable easy start-and-stop for project tracking.
  • Easily tag time with the appropriate client, matter, and description.
  • Seamlessly move timers back and forth between the desktop and mobile app.

SmartTime - Mobile / Timers - Benefits

  • Immediate Availability – When timekeepers release time entries, they are immediately available for review and approval by the assigned managers.
  • Reliable Notifications – Email and dashboard notifications ensure new, returned & revised time entries are quickly noticed and attended to.
  • Multi-Project Time Tracking – Stop guessing how long tasks take. Easily start and stop smart timers, even when quickly switching among multiple projects.
  • Quick Approval – Timer entries can be tagged with every detail needed to finalize with a single click and are set to use consistent wording in narratives describing emails, phone calls, browsing, and more.

Steve Bronstein Author
Joe Zoghbi Author

Interested in learning more?

Request an informal 10 minute call with one of our specialists.

Interested in BigHand SmartTime?
See these resources

7 Ways to Continuously Optimize Professional Services Firm Profitability Using Modern Timekeeping Software
#Legal #Time Entry & Time Capture #Whitepaper #All Regions #SmartTime
Read more
Automated Timekeeping for Law Firms: 3 Unprecedented Benefits of Greater Accuracy
#Legal #Time Entry & Time Capture #Blog #All Regions #SmartTime
Read more
Webinar: Meet Our Intelligent Timekeeping Tool - Iridium Technology, now part of BigHand.
#Legal #Time Entry & Time Capture #Video #All Regions #SmartTime
Read more

See all SmartTime resources

News, Blogs, Client Success, Reports, Guides and much more.
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Looking for another of Iridium Technology's legacy products?

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Looking for another of Iridium Technology's legacy products?

In 2022 BigHand acquired Iridium Technology, extending BigHand's product lines to include the Iridium BI, Intellistat, Steere, and SmartTime product families. Read the news here, and find all the products linked below.

Iridium Products

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