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BigHand Speech Recognition delivers significant ROI for Morrish Solicitors

The firm maintains a proud tradition of forward-thinking service to its clients, nationally and amongst its local communities.

Powering Productivity: How Platt Halpern uses BigHand to drive efficiency

Legal aid is about delivering access to justice for those who otherwise would not be able to afford it – but for law firms working under the legal aid scheme, this low-margin work needs to be good business, not just good deeds. Delivering that difficult double goal means driving down operational costs and increasing fee-earner capability.

BigHand Quantum

Within your PMS, there already exists huge amounts of highly valuable data. But harnessing it can be costly and time-consuming.

The Top 5 Success Factors - to enable a successful deployment of Matter Pricing technology

Whether across the entire organisation, or for a specific practice area, technology will be an enabler but also ensure your remain focused on the surrounding elements for overall success - here are my top 5 success factors to enable a successful deployment of Matter Pricing technology.

BigHand SmartNote

Your teams may be wasting hundreds of valuable hours producing and managing routine documents like file and attendance notes. Regulatory bodies like the Solicitors Regulatory Authority require organisations like yours to keep up to date records of all client interactions, which leaves your support staff the lengthy task of documenting everything in detail, repeatedly, week on week.

Progressive Firms’ Use of Technology to Implement and Optimise Efficient Back Office Operations

Clients are pushing firms to reduce costs and enhance customer service, while increasingly taking more work in house. Competition is coming not only from other law firms, but also from non-traditional legal providers who, with much less overheads, can offer legal services at a greatly reduced cost.

BigHand for Healthcare

The time pressures, need for security, and challenges of the healthcare industry are more pronounced than anywhere else – as shown in the Transfer of Care Initiative. Your Clinicians need to be more productive, while still delivering high quality of care and patient outcomes, all while staying compliant.

Why is change so confronting?

Let me start with an anecdote my colleague Judye Releford shared with me recently.

Ahead of the curve: technology adoption leads to maximised client service output

Founded in the 1930’s, it remains one of the few original law firms in the city that is still in operation today, having made its mark as Solicitors who cared about the individual: “the David against the Goliath.” However, in the face of increased competition and rising client expectations, the firm realised that further growth would need to be supported by technology which provided smarter ways of working, particularly with regard to the prioritising and automating of administrative tasks and providing greater visibility and independence to fee earners.

Berkson Family Law ahead of curve with technology to maximised client service output

Berkson Family Law solicitors see a marked increase in efficiency and productivity with help of BigHand technology

Fletcher Day drives cost savings, improves efficiency with BigHand Now

However, this is particularly relevant within the legal industry. As medium-sized law firms increasingly compete with larger firms for clients, it is processes and the use of technology that is shifting and levelling the playing field. Not only is there a significant opportunity for an agile firm to gain traction, medium-sized organisations that are open to the adoption of forward-thinking technology can now hold their own and successfully compete with some of their larger counterparts.

How one mid-sized law firm achieved operational excellence with BigHand Now

The familiar trio of ‘People, Process, and Technology’ play a role in every business. However, this is particularly relevant within the legal industry. As medium-sized law firms increasingly compete with larger firms for clients, it is processes and the use of technology that is shifting and levelling the playing field. Not only is there a significant opportunity for an agile firm to gain traction, medium-sized organisations that are open to the adoption of forward-thinking technology can now hold their own and successfully compete with some of their larger counterparts.

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