London & Chicago, September 11, 2025 – BigHand, a pioneer of legal resource management, has announced a new solution built specifically for mid-tier firms. Resource Management Standard is a leaner, easy-to-implement version of its award-winning large law tool, designed through direct client feedback on what features work best for attorneys in the mid-market.
As shown by BigHand’s latest industry research, mid-tier firms are experiencing greater client attrition, with nearly one-third (32%) reporting rates of more than 10% in the last year. Resource Management Standard helps firms retain current clients and win new work by balancing lawyer utilization, improving service delivery, and increasing client value.
“Clients are constantly looking for a way to reduce or consolidate their panels, which can have a more acute impact on mid-tier firms,” said Dave Cook, BigHand’s Global Director, Resource Management. “By introducing Resource Management Standard, this creates a huge opportunity for mid-tier firms to demonstrate how they align the expertise of their lawyers to specific client matters, whilst improving profitability and increasing retention of talent.”
Resource Management Standard is system-agnostic, allowing firms to integrate it with their existing ecosystems without investing in additional enterprise-level tools. As the only legal resourcing solution specifically designed for the mid-tier market, it addresses the unique needs of this segment without unnecessary complexity or cost.
“Mid-tier firms have all the same issues of biased and time-consuming work allocation, limited visibility into capacity and utilization, and risk of knowledge loss,” said Alex Robertson, BigHand’s Senior Lead Consultant. “But they don’t necessarily have the resources to solve those problems by simply outbidding the competition for top talent. They need an easy-to-use tool that helps put the right people on the right work at the right cost.”
Nearly half of mid-tier firms (47%) report that associate turnover is significantly disrupting client relationships. By making skills and capacity data accessible through dedicated resource management systems, firms experience:
- 50% reduction in lawyer attrition
- 2.7 saved administrative hours per partner each week
- 10% year-over-year improvement in attorney utilization
Learn more about the benefits of BigHand Resource Management for mid-tier firms or request a personalized demo today.