March 25, 2019

Leading provider of productivity software, BigHand, have been recognised for their commitment to their clients as well as their innovation in solutions and continuous improvement to service the current legal market.

The Australasian Law Awards celebrate the achievements of Australia and New Zealand’s leading professionals, firms and in-house law teams contribution to the industry over. BigHand have been shortlisted for the ‘Legal Service Provider of the Year’ category. This award is aimed at service providers that have shown outstanding customer service, delivered a service that adds value to its customers and demonstrates commitment to innovation.

Amongst hundreds of nominations BigHand was selected as a finalist for their consistent dedication to clients, proven by their exceptional NPS score of +78 and a customer satisfaction score of 96%. Additionally, their launch of two solutions, BigHand Quantum and BigHand Evaluate.  Solutions that respond to client demands for technology that supports business orientated ways of working by surfacing financial data and matter pricing for profit.

Tony Rehal, Head of Client Services, Asia Pacific commented; ‘We are thrilled to have been selected as Finalists for this prestigious award. It is not only an important achievement for BigHand but recognises our continued commitment to developing our product offering, whilst highlighting the first-rate customer service we deliver to all our clients, across the legal industry in Asia Pacific.’

The Australasian Law Awards ceremony will take place on Thursday 23 May at The Star Sydney.