How BigHand Business Intelligence is providing Morton Fraser with key financial information into operational costs and business capacity to help with the firms strategic planning.


Morton Fraser is a top ten, independent Scottish law firm with revenues in excess of £21 million. The progressive firm has a commitment to clarity: clarity of pricing, clarity of client communication and clarity of advice. The firm offers a broad range of services to corporate bodies, the public sector and private clients.

They offer extensive expertise across a variety of sectors, ranging from commercial real estate to banking, from family law and dispute resolution to employment law and executries.

As part of its progressive model, and supporting its continuing commitment to clarity in practice, Morton Fraser seeks to empower their fee earners to take responsibility for all aspects of the client relationship. Such responsibilities include:

  • Ensuring the accurate time recording to better understand operational costs and business capacity, as well as;
  • Driving down aged debt and minimising the age of Work in Progress (WIP).

The firm is encouraging responsibility across the business to underpin good, client-focused decision making. As such, they need tools and software to enable this decision-making process.

To help with this, Morton Fraser wanted to create tailored financial dashboards to support fee earners at every level of the business. From Chief Executive downwards, such dashboards would underpin both day-to-day operations and long-term strategic planning.