Legal support service management is at a breaking point. Rising inefficiencies, ongoing hiring challenges, and growing client transparency demands pose serious risks for firms that fail to adapt. This ALA Solution Series Webcast explores the 2025 BigHand Legal Workflow Leadership Report and the urgent changes needed in legal support services to stay competitive.

How will firms optimize resources, leverage technology, and rethink traditional support structures by 2030? More importantly, how fast do they need to act?

Uncover:

• How firms are transforming the way they deliver support
• Data-backed predictions based on five years of comprehensive industry research
• The impact of doing nothing (and immediate strategic moves to stay ahead