BigHand Update and Keynote Speaker

Ellis Watson

Breakout Sessions

Expert Panel
Proving the ROI: The Business Case for Resource Management

Join our expert panel as they explore the evolving world of law firm resourcing—covering everything from balancing capacity and demand to improving utilisation, engagement, and profitability. Hear views on who should own resourcing, the risks of lacking a long-term strategy, and why it matters for firms of all sizes.
This isn’t just about technology—it’s about the people, processes, and mindset shifts needed to drive smarter decisions and future-proof your firm. If you're looking to improve performance and build a more strategic approach to resourcing, this is a must-attend session.

External Speakers:

Greg Jackson Director, PwC

Laura Seiler Director of Talent & Reward, Norton Rose Fulbright

Mark Higgs Chief Operating Officer, UK & Ireland, Freshfields

BigHand Host:

Dave Cook Global Director - Resource Management, BigHand

Breakout Sessions

Resource Management Product Showcase

Join us for a live product demo of BigHand’s latest Resource Management release, featuring powerful new end-to-end in-system resourcing capabilities. For those already using our solution, we’ll showcase the latest feature enhancements and improvements. We’ll also demonstrate our ROI calculator in action, so you can clearly see the potential impact and value for your firm.

BigHand Hosts:

Alex Robertson Senior Lead Consultant, BigHand

Oli Langley Product Marketing Executive, BigHand

Breakout Sessions

Client Panel
Resource Management Unlocked: The value, the process and the lessons learned

Join our BigHand Resource Management client panel as they share how improved visibility and planning have boosted lawyer utilisation, enhanced staff retention, supported profit growth, and elevated client service. Hear from a range of firms how access to real-time data and insights has enabled smarter resourcing decisions and delivered tangible business impact.
Key takeaways:

• The critical first steps when formalising resource management
• The tangible benefits effective resource management has on a firm
• The impact of structured processes, people, and technology
• Practical advice and lessons learned for firms considering change

External Speakers:

Dipa Patel Senior Resource Manager, RPC

Sarah Felger Chief Strategy Officer, Womble Bond Dickson

Wendy Tomlinson Chief People Officer, Taylor Wessing

BigHand Host:

Alex Tring Director of Operations and Resource Management Specialist, BigHand

Workshop

Mastering Change: A Strategic Approach to Law Firm Transformation

In this interactive workshop, you’ll explore the key principles of driving successful technology adoption in law firms - from securing leadership buy-in to navigating cultural shifts. You'll also examine the risks of poor change management, such as stalled projects, low morale, and missed opportunities for innovation. Walk away with practical tools and insights to lead sustainable transformation and ensure your tech investments deliver lasting value.

BigHand Host:

Duska Frink Global Director - Solutions Management Solutions, BigHand