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Agenda

2024 BigHand Conference

9:00 - 9:20 am

Registration Opens



9:30 - 11:00 am

BigHand Update and Keynote Speaker
Sunday Times best-selling author, Paul McGee



11:00 - 11:35 am

Break



11:40 am - 12:30 pm

Breakout Sessions

The experts will review the dynamics of running support services in a law firm, balancing rising salaries, value demonstration, and demand alignment in an expert discussion. Gain insights into effective strategies for maintaining equilibrium and driving sustainable growth.

Speakers:

Sandie Craciun   Sandie Craciun, Director, Konsept Services

Sandie Craciun   Justin North, Consultant, Pickering Pearce

BigHand Host:

Lisa Maguire, Head of Product Marketing, BigHand   Lisa Maguire, Head of Product Marketing

Learn the efficiency gains and value of legal resource management first-hand in our product demo session. Discover how our platform streamlines work allocation, enhances lawyer development, improves lawyer utilisation and provides data for client transparency.

BigHand Speakers:

Alex Tring, Director of Operations, Resource Management, BigHand   Alex Tring, Director of Operations, Resource Management

Matt Dobson, Sales Director, Business Development - UK, BigHand   Matt Dobson, Sales Director, Business Development - UK & APAC

The panellists will explore the nuances of financial performance metrics in law firms, dissecting traditional measures to unveil insightful perspectives and redefine success criteria for sustainable growth and client-centricity.

Speakers:

Sue McNulty, IT Training Manager, JMW   James Markham, Consulting Director, Markham Consulting

Sue McNulty, IT Training Manager, JMW   Greg Jackson, Law Firm Strategist and Consultant, PWC

Georgina Thorpe, Head of Pricing, Herbert Smith Freehills   Georgina Thorpe, Head of Pricing, Herbert Smith Freehills

BigHand Host:  

Eric Wangler, President, Global Legal Market   Eric Wangler, President, Global Legal Market

Gather insights from BigHand Document Creation clients as they delve into the core principles of effective legal document creation, why they selected BigHand and how it has benefitted their firm and their clients.

Client Speakers:

Gavin Curtis, Head of IT, Town Legal   Gavin Curtis, Head of IT, Town Legal

Sue McNulty, IT Training Manager, JMW   Sue McNulty, IT Training Manager, JMW

Clare Winzar, IT Trainer, Norton Rose Fulbright   Clare Winzar, IT Trainer, Norton Rose Fulbright


BigHand Host:
 

BigHand, Tony Bleasdale   Tony Bleasdale, Managing Director, Document & Business Productivity and APAC


12:30 - 1:30 pm

Lunch



1:30 - 2:20 pm

Breakout Sessions

Discover how data-driven approaches can elevate your legal support services in our client panel discussion. Gain insights from industry leaders on leveraging data to enhance efficiency and deliver greater value to your lawyers and clients.

Client Speakers:

Simone LeBaigue, IT Services Manager, Roythornes   Simone LeBaigue, IT Services Manager, Roythornes

Nicola Paffard, Head of Legal Process Improvement, Cripps   Nicola Paffard, Head of Legal Process Improvement, Cripps

Claire Phillips, Client Services Manager, Charles Russell Speechlys   Claire Phillips, Head of Client Services, Charles Russell Speechlys

BigHand Host:  

BigHand, Ben Jennings   Ben Jennings, Global Director, Workflow Management

The experts will delve into the intricacies of lawyer retention, utilisation, salary dynamics, and market demand in an open discussion. Gain insights and strategies for bridging gaps and optimising workforce management in the legal industry.

Speakers:

Kevin Hogarth, Principal Consultant, PSFI   Kevin Hogarth, Principal Consultant, PSFI

Camilla Jagger, Head of Operations - UK, DLA Piper  Camilla Jagger, Head of Operations, DLA Piper

Legal Operations Manager - EMEA, Meta  Janice D'Costa, Legal Operations Manager, Meta

 

BigHand Host:  

Matt Davis, Global Director, Revenue Operations   Matt Davis, Global Director, Revenue Operations

Join this demo to see the power of data-driven insights in optimising financial performance, demonstrating its role in minimising write-offs and enhancing cash flow management.

BigHand Speakers:

Brian Taaffe, Director, Product Strategy   Brian Taaffe, Director, Product Strategy

Rod Wittenberg, Senior Vice President, Financial Productivity, North America, BigHand   Rod Wittenberg, Senior Vice President, Financial Productivity, North America

 

The panellists will explore the essence of legal document creation, questioning prevalent distractions resulting in the important basics being overlooked. They will explore how refocusing on fundamental principles can elevate your firms performance, client relationships and market reputation.

Speakers:

Ivan Packer, Agilico   Ivan Packer, Head of Discovery and Transformation, Agilico

Kerri Dearing, VP of International, NetDocuments    Kerri Dearing, VP of International, NetDocuments

Catherine Bamford, CEO and Founder, BamLegal   Catherine Bamford, CEO and Founder, BamLegal

Natasha Curtis, Knowledge Lawyer, Mourant   Natasha Curtis, Knowledge Lawyer, Mourant


BigHand Host:
 

BigHand, Tom Chevous   Tony Bleasdale, Managing Director, Document & Business Productivity and APAC


2:30 - 3:20 pm

Breakout Sessions

Experience the power of streamlined workflow management for your support teams in this product demo session. Explore how our platform optimises people & processes, boosts productivity, drives collaboration and provides you with operational data and insights.

BigHand Speaker:

Duska Frink, Global Director, Solutions Management   Duska Frink, Global Director, Solutions Management

Niki Kariappa, Commercial Product Manager   Niki Kariappa, Commercial Product Manager

Gain diverse perspectives on work allocation in a client panel session, exploring viewpoints from a resource manager, an associate, and a partner, all of which use BigHand Resource Management. Delve into their experiences and the value it brings unique to them.

Client Speakers:

Jonathan Hobbs, Partner, Womble Bond Dickinson   Jonathan Hobbs, Partner, Womble Bond Dickinson

Fran Perry, Resource Manager, Womble Bond Dickinson   Fran Perry, Resource Manager, Womble Bond Dickinson

Casandra Dimala, Associate, Womble Bond Dickinson   Casandra Dimala, Associate, Womble Bond Dickinson

BigHand Presenter:  

David Jones, Business Development Director   David Jones, Business Development Director

Hear from BigHand clients on how they have utilised our financial solutions to empower their people to using technology & data to maximise profitability and foster a culture of financial awareness & agility.

Client Speakers:

Danny Costello, Financial Systems Lead, Matheson   Danny Costello, Financial Systems Lead, Matheson

David Walsh, Head of Consultancy and Projects, Arthur Cox   David Walsh, Head of Consultancy and Projects, Arthur Cox

Charlotte Hale, Project Specialist, Macfarlanes   Charlotte Hale, Project Specialist, Macfarlanes

BigHand Host:  

Rob Stote, Chief Product Officer   Rob Stote, Chief Product Officer

Join our Workflow User Group Board (Dawn Turner - Clyde & Co, Sue Kingdon - Dentons, Laurie Postlethwaite - Shakespeare Martineau) for an interactive discussion on how law firms are approaching the centralization of support services using BigHand Workflow Management technology.

Speakers:

Lisa Maguire, Head of Product Marketing   Sue Kingdon, Head of Operations, Dentons


Lisa Maguire, Head of Product Marketing   
Dawn Turner, Director of Workplace Services, Clyde & Co

Laurie Postlethwaite, Group Continuous Process Improvement Manager, Shakespeare Martineau   Laurie Postlethwaite, Group Continuous Process Improvement Manager, Shakespeare Martineau


BigHand Presenter:

Lisa Maguire, Head of Product Marketing   Lisa Maguire, Head of Product Marketing


3:30 - 3:45 pm

Break



3:50 - 4:40 pm

Breakout Sessions

To learn more about this session and to RSVP, click here

3:50 pm - 4:40 pm
Room 1

Speakers:

Resource Manager, Addleshaw Goddard   
Bruce Kelly, Resource Manager, Addleshaw Goddard


Partner, Addleshaw Goddard   
Ann Grewar, Partner, Addleshaw Goddard

Katherine Rathbone, Head of HR, Addleshaw Goddard   Katherine Rathbone, Head of HR, Addleshaw Goddard

Lindsey Kelly, HR Manager, Addleshaw Goddard   Lindsey Kelly, HR Manager, Addleshaw Goddard


BigHand Speaker:

Vanessa Jerrom, Senior Lead Consultant, Resource Management  Vanessa Jerrom, Senior Lead Consultant, Resource Management

Join our interactive workshop to explore actionable strategies for fostering a culture of change within your organisation. Learn practical techniques for implementing tactical transformations that drive innovation, adaptability, and long-term success.

Speaker:

Christopher Ryan, Chief Growth Officer, Harbor   Christopher Ryan, Chief Growth Officer, Harbor

BigHand Host:  

Duska Frink, Global Director, Solutions Management   Duska Frink, Global Director, Solutions Management

Our experts will deliver a live demonstration of the latest version of Matter Pricing, and how it can easily revolutionise your cost estimation and budget management, for enhanced profits and client transparency.

BigHand Speakers:

George Egford, Solutions Manager, Financial Productivity, BigHand   George Egford, Solutions Manager, Financial Productivity

Rod Wittenberg, Senior Vice President – Financial Productivity, North America, BigHand   Rod Wittenberg, Senior Vice President – Financial Productivity, North America

See the efficiency gains and organisation brought by our document creation and metadata management tools. Join our product demo to see how these features streamline processes and enhance document integrity.

BigHand Speakers:

Maria Clancy, Solutions Manager   Maria Clancy, Solutions Manager

Owen Thomas, Principal Consultant   Owen Thomas, Principal Consultant

To learn more about this session and to RSVP, click here

Speakers:

Charles Michalowski-Cummings, Director, PwC UK   Charles Michalowski-Cummings, Director, PWC

Greg Jackson, Law Firm Strategist and Consultant, PWC   Greg Jackson, Law Firm Strategist and Consultant, PWC


Bri McCrory, Chief Marketing Officer, BigHand   Bri McCrory, Chief Marketing Officer, BigHand

 

Chair:  

Chris Bull, Edge International, Global Consultancy to the Legal Profession   Chris Bull, Edge International, Global Consultancy to the Legal Profession


4:40 - 6:30 pm

Drinks and Networking


p.s. Join us for our afterparty!

 

 

Don't miss the BigHand Conference - a must-attend event!

Join more than 250 legal professionals at the leading conference on enhancing
productivity in the legal field. Reserve your spot now to connect with your peers.

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