Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Prepare stronger pitches that win new business

Enable business development and marketing teams to quickly build brand-compliant  pitches that give you an edge in today’s increasingly competitive market.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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Access results gathered from over 800 legal support staff, revealing key trends in the way that lawyers and legal support staff are working together, as well as exploring current operating models and giving insight into how firms are organizing their back-office support services.

Introduction: The historical “lawyer and legal secretary” relationship has been undergoing significant change over the past decade. While there are many reports looking at the impact of this on law firms from a business perspective, little research has been conducted into the way this changing relationship has affected legal support staff. From workloads and job satisfaction, to skills development and career progression, it’s hard to tell how the experiences and expectations of legal support staff have been affected and what this means to law firms and the legal industry as a whole.

With little insight into the day-to-day workings of legal support services, there are many unanswered questions. Is work being sent to the right people? How is work being transferred from attorneys to support teams? Do tasks always include all the necessary information to complete the work accurately? From the perspective of support staff themselves, are hard-earned skills being utilized effectively and do individuals feel engaged with the wider business? Ultimately, what could be done better - from meeting client demands to utilizing staff skills and achieving job satisfaction, and what does an efficient, effective and enjoyable legal support role look like?

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