Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Prepare stronger pitches that win new business

Enable business development and marketing teams to quickly build brand-compliant  pitches that give you an edge in today’s increasingly competitive market.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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May 10, 2019

As part of an internal efficiency drive, Napthens Solicitors implements BigHand Create template management, BigHand Hyperstyles document styling and BigHand Scrub metadata management

Napthens Solicitors is an award-winning law firm providing legal services to businesses and individuals in North West England. As part of a larger internal efficiency drive, the firm has decided to implement BigHand Create, BigHand Hyperstyles and BigHand Scrub. The rollout of these solutions will not only ensure the firm has the right technology in place for creating consistent and compliant document templates but will also support the firm’s goal of pooling some of the legal assistants in-line with a more streamlined support service structure.

The impetus for the project came from the firm’s need to rationalize both the look and feel of its document templates, and the processes for how these were managed internally. Previously, templates were stored in disparate folders without any quality control around the introduction of new templates, the updating of current ones or the eventual retirement of any surplus. The templates themselves also had inconsistencies in house style and were therefore difficult to format.

Kathy Robertson, IT Skills Developer at Napthens comments; “With BigHand’s technology in place, our legal support team can create professional documents quickly and easily that are consistent with our house styling. The changes to our internal support structure would not have received the comprehensive buy-in throughout the firm without BigHand Hyperstyles helping to make much of the difficult functionality in Word far simpler.” As part of the document creation workflow, BigHand Scrub will also allow users to effortlessly view and remove sensitive metadata from their documents, protecting the firm against potential data leaks.

Kathy continues, “BigHand has taken the time to really understand our business needs and the team have worked with us to ensure a smooth implementation. We have received extremely positive feedback so far. It’s the most excited I have seen people be towards new technology in a long time.” A thorough training programme for the support staff has been devised. After a BigHand Hyperstyles training session, one user, who had no prior knowledge of ‘Styles’ in Word, said “it’s opened my eyes to how technical the formatting of a Word document can be, and how easy BigHand makes it.”

The support function now use BigHand Create to easily produce professional documents which adhere to their internal template guidelines and are of a consistently high standard.  They also have access to the same tools no matter where they are working from. Those with administrative rights are able to govern all settings and distribute functionality from a central point, to staff either on a global, departmental or even individual basis.

Simon Ainsworth, Partner and Chief Operating Officer says, “At Napthens, we pride ourselves on our forward-thinking approach to technology adoption, not only to ensure we maintain a high-quality service, but also as an enabler for future business growth, and to retain a competitive edge in the market. BigHand’s solutions have helped us achieve a first-class document production function, which in turn, guarantees we deliver a consistent first-class service to our clients.”