Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Empower lawyers and optimize stretched support teams.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allow your teams to be fully optimized and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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June 25, 2015

Scottish legal firm strengthens long-standing business partnership with latest BigHand technology rollout to increase flexibility and boost productivity.

LONDON -Specialist solicitor and estate agency firm, Miller Hendry, has enhanced their existing BigHand voice productivity solution by implementing additional speech recognition and mobility modules as part of a continued focus on modernising working practices and increasing productivity.

“We have been working with BigHand for over 9 years and have developed a great relationship with the team,” says Lee Butler, the firm’s IT Director. “We are always looking for new ways to help our fee-earners and support staff to work smarter and when our BigHand Account Manager introduced speech recognition and the mobility suite, I immediately spotted opportunities to improve our processes.”

BigHand mobility is an advanced suite of smartphone and tablet applications and BigHand’s speech recognition automatically transcribes spoken passages into text.  Both modules work in conjunction with BigHand’s core digital dictation offering, further streamlining workflow processes and empowering users to make better use of time that would otherwise be unproductive.  With this latest functionality, Miller Hendry’s fee-earners are able to work effectively anytime, anywhere.

Lee adds: “With BigHand speech recognition, a server manages the mundane task of transcribing dictations, which frees up secretaries to work on higher value, more engaging tasks.  BigHand’s technology is highly cost-effective and has also contributed to a boost in team morale.”

Ernie Boath, Head of the Private Client Department, uses BigHand’s android app, to record and send dictations when working remotely.  He adds: “I use the android app together with speech recognition to continue working on the train and from home. I can record and send my dictations into the BigHand workflow and unlike secretaries, the speech recognition server never ‘clocks off’, which means I can remain productive around the clock.”

Lee ADDS:“The training that we have received from BigHand has been superb.  Our fee-earners were fully operational and achieving 95% speech recognition accuracy in less than 2 weeks - which far surpassed our expectations.  We are recording significant productivity and efficiency gains as users are able to achieve more in a shorter amount of time.”

For more information on how BigHand speech recognition technology and mobility suite can help optimise your firm’s resources, please contact the BigHand team.