Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Empower lawyers and optimize stretched support teams.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allow your teams to be fully optimized and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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June 09, 2015

BigHand backs the 2018 paperless NHS agenda with digital document storage solution, Last Letters.

BigHand backs the 2018 paperless NHS agenda with digital document storage solution, Last Letters.

London, 9th June 2015 - BigHand, leaders in digital dictation, speech recognition and workflow solutions, demonstrate their full support of the 2018 paperless NHS initiative with new digital clinical correspondence storage, search and retrieval solution, Last Letters.

Healthcare professionals such as Consultants, Registrars, Specialist Nurses and Medical Secretaries require rapid access to past patient documents, including clinical correspondence in order to give a high quality of patient care. Traditionally, medical professionals have been expected to search multiple document archives in order to retrieve records. Record-keeping systems can be difficult to navigate and spread across different departments, meaning even the limited scope of finding an outpatient clinic letter can be highly labour intensive.

In response to this ineffective system, BigHand has developed Last Letters, a lightweight solution that digitalises, organises and stores clinical correspondence in an electronically searchable library. By implementing a digital solution like Last Letters, healthcare organisations can save time and money, as well as being able to meet the 2018 paperless working initiative.  

Peter Jones, Healthcare Project Manager at BigHand comments: “The paperless agenda is not only about automating document storage and retrieval, but about creating safer and more efficient health and social care services that use technology to benefit professionals and patients alike. The 2018 initiative is clearly becoming a priority within the industry as we’re seeing a significant shift in the way organisations look to archive records.”

Last Letters works in conjunction with the BigHand Clinic Builder to provide a complete end-to-end document workflow.  At the point of saving a document, an electronic copy is made and stored in the Last Letters web-based document library. Documents can be retrieved by simply searching for a patient’s key information such as name, date of birth or NHS number; a complete history of correspondence can be accessed with just one click. By storing and retrieving correspondence in this way, clinicians are able to get a clear, holistic view of a patient’s case prior to an appointment or making a diagnosis.  

BigHand Last Letters is a highly secure and fully auditable solution that leverages security features from Active Directory and Microsoft SharePoint to ensure all access is recorded and strictly restricted to those who need it. Peter concludes: “We are excited to be able to offer organisations a solution that will enable them to achieve the goal of paperless working by 2018.”

For more information about BigHand technology for Healthcare, please contact the team at BigHand.