Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyze your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, inventory and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get a grasp on your financial data in real-time, empower your teams to work smarter and effect real business change at all levels.

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Powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more. Track matter budgets in real time and price transactions before you’ve even made them.

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Save hundreds of valuable hours with digital dictation and speech recognition.

Harness the power of voice; the fastest way to communicate, streamline processes and empower your teams to work efficiently and accurately.

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Become more efficient with enhanced template management.

With an advanced template management system, teams can create highly professional, fully-compliant branded templates at the touch of a button.

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Combat formatting inefficiencies with consistent and reliable document styling.

Enable your teams to create consistent, compliant documents with pre-set styles that can be accessed at the click of a button.

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Protect your organization from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support that you can rely on.

Our customers trust us to deliver what we say we will, with ongoing services and support that set us apart.

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Prepare stronger pitches that win new business

Enable business development and marketing teams to quickly build brand-compliant  pitches that give you an edge in today’s increasingly competitive market.

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Together, we Make Big Happen.

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team.

We're not only a great company to be a client; BigHand is also a great company to work for. And we have the awards to show it.

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The Future of Law Firm Back Office Services and the Operational Blind Spot

Law firms today are facing more pressure and competition than ever before due to a rapid evolution of the legal industry that continues to accelerate. Clients are pushing firms to reduce costs and enhance customer service, while increasingly taking more work in house. Competition is coming not only from other law firms, but also from non-traditional legal providers who, with much less overhead, can offer legal services at a greatly reduced cost. Alternative fee agreements, such as fixed-fee pricing, are becoming more prevalent, which means firms must streamline processes and cut costs just to compete.

To survive and succeed, savvy law firms will identify opportunities for improvement and embrace innovation on all levels, including, but not limited to, changes to internal structure, implementing better processes and technology, and seeking partnerships with external providers who can perform specific functions more efficiently. One area that is ripe for reform is back office administrative services.

Colin Biggers & Paisley Lawyers invest in BigHand technology to help support a culture of financial awareness

Colin Biggers & Paisley Lawyers has invested in BigHand technology to gain an understanding of their financial data and profitability drivers. Established in 1900 Colin Biggers & Paisley has evolved from a boutique practice in Sydney to a national legal practice with international reach. Over the past 10 years the practice has more than doubled in size. It now has over 470 employees, offices in Brisbane, Melbourne and Sydney, and a record of excellence and high partner engagement.

Operational excellence: Progressive law firm drives internal support efficiency with investment in BigHand

Husch Blackwell LLP has procured BigHand’s task delegation and management solution, BigHand Now, to help optimize its legal support team processes.

BigHand acquires UK Template Management leader Iphelion

BigHand announces the acquisition of Iphelion, to further bolster its document creation capability. Iphelion has 30,000 users, largely located across the UK and EMEA, with 20 of the UK Top-100 firms utilising their Template Management System ‘Outline’. This solution will complement BigHand’s existing Template Management Solution ‘BigHand Create’, ILTA’s number one provider for Template Management.

BigHand announces latest version of matter planning and pricing tool, making budget planning and tracking easy

BigHand Evaluate enables legal teams to plan, manage and monitor all matters from a financial, regulatory and customer perspective. The tool provides legal teams with intuitive dashboards that provide the essential information to map and track matters without the need for extensive training or systems management.

Despite 59% of law firms making “significant” structural changes, legal support teams still face challenges around task visibility, clarity and capacity.

BigHand, a software supplier to the legal market, today shares the results of their “Legal Support Staff Survey”, which gathered data from support teams across the UK, North America, Australia and New Zealand. The research reveals key trends in the way that lawyers and legal support staff are working together, as well as exploring current operating models and giving insight into how firms are organizing their back-office support services.

US Overview Brochure

Welcome to BigHand. We’re a leading technology business with a difference. Through technology, insight and experience, we deliver success for the future by helping you achieve professional productivity and operational excellence. We’ll take the time to understand the challenges you face and craft a solution suited to your needs, using a combination of task delegation, document creation, digital dictation workflow, matter pricing, and intuitive reporting and analytics.

BigHand US Overview Brochure

Welcome to BigHand.

We’re a leading technology business with a difference.

Through technology, insight, and experience, we deliver success for the future by helping you achieve professional productivity and operational excellence.

We’ll take the time to understand the challenges you face and craft a solution suited to your needs, using a combination of task delegation, document creation, digital dictation workflow, matter pricing, and intuitive reporting and analytics.

Innovative law firm delivers true client service excellence

Award winning, Top 50 law firm, Weightmans, has made impressive use of technology that has in turn improved the firm’s internal turnaround times for attorney requests to support teams. This underpins the firm’s focus of delivering excellent client service, which is evidenced in an overall client satisfaction rating of 8.3 against a legal industry average of 8.0.

Napthens Solicitors underpin a drive for excellence in documentation creation with BigHand technology

Napthens Solicitors is an award-winning law firm providing legal services to businesses and individuals in North West England. As part of a larger internal efficiency drive, the firm has decided to implement BigHand Create, BigHand Hyperstyles and BigHand Scrub. The rollout of these solutions will not only ensure the firm has the right technology in place for creating consistent and compliant document templates but will also support the firm’s goal of pooling some of the legal assistants in-line with a more streamlined support service structure.

BigHand reports a record year in North America, achieving their best revenue, sales and customer service results to date

BigHand, a leading provider of productivity software to the legal market, has announced details of their sales and customer satisfaction results for their recently completed fiscal year. Impressive year-on-year sales growth, “world class” customer service and further additions to the sales team mark a banner year for the software supplier, cementing their position as the go-to partner for law firms on the journey to achieving back office operational excellence.

Competitive edge: Innovative Dutch law firm transforms its legal support function and client service output

Holla Advocaten is a top 30 Dutch law firm, with over 135 years of experience in providing legal services. The firm has a forward-thinking approach to technology and has decided to adopt BigHand’s task delegation workflow solution, BigHand Now, across their business units, in order to transform the legal support function and increase client service output in turn.

Can we give you a hand?

BigHand is about more than technology - it’s about making sure you’re comfortable with our technology. Tap into our support team or give us a call to see how BigHand can go the extra mile for you.