The legal industry is facing the greatest pace of change in decades. Firms are having to contend with increased competition from non-traditional providers, causing heightened price pressure from clients. Maintaining profits in an increasingly challenging climate makes efficiency and cost control a top priority.
At ILTA 2018 August 19 – 23, BigHand hosted attendees and consulted with legal industry professional on the right way to pursue operational excellence. It's a journey transforms your firm’s back office into a highly tuned, profit-focused machine. To maintain the practice of law, your journey needs to focus on the business of law.
Firms are recognizing the need to optimize law firm operations in the quest to provide quality service, while still making a profit. Proactive firms are taking steps to analyze and reorganize their administrative support functions in order to gain an edge over the competition.
Panelists Mark A. Cohen, Dan Safran, Janet Celly and Sonji LeBlanc joined BigHand President Eric Wangler on stage. The panel discussion covered industry trends affecting back office administration, and the ways firms are leveraging technology to improve their back office processes and structure.
Industry experts shared their thoughts on important changes in the legal market. Included were several BigHand clients who shared their experiences on the road to increased efficiency and improved client service.
Mark A. Cohen - Founder and CEO, Legal Mosaic
Janet Celly - Chief of Business Operations, DLA Piper
Dan Safran - President and CEO, LegalShift LLP
Sonji LeBlanc - Senior Project Manager, DLA Piper
Eric Wangler - President, BigHand North America
Our technology experts held personal meetings with attendees to evaluate their current technologies and discuss firm’s objectives. Learn more about any of BigHand's solutions:
In 2018, we have seven document production sessions hosted by Judye Releford, Director of Client Development. During the morning sessions, Judye discussed ways to improve the quality and efficiency of document production in your law firm, including:
In the afternoon sessions, BigHand clients and others learned about our latest versions and product enhancements, our development road map and spoke directly to the BigHand Produce experts and other document specialists in the room.
On Opening night, attendees felt the thrill of racing on the BigHand Speedway and entering our prize drawing. A new journey awaited one lucky winner with a $2,000 travel voucher grand prize. BigHand also had a photographer on hand to capture the night’s fun and games.