In 2005, Gould and Ratner LLP underwent an evaluation of its document production processes, including how it was managing its templates and formatting documents. In June of that year, the firm rolled out BigHand Create, a template management solution, and BigHand Hyperstyles, a collection of formatting tools for Microsoft Word - both from the BigHand Produce suite.
Since implementation, Gould & Ratner has seen impressive results from the secretarial team using the BigHand tools and is reaping the benefits of more confident secretaries who are working more efficiently than ever before.
Laura Sears, Chief Administrative Officer at Gould & Ratner LLP comments “BigHand was the obvious choice for us. Their products are the best available and we’re now only working with one supplier, which makes things very simple. On top of that, the cost is very reasonable considering how impactful the tools are to our business. It’s a great value for the money.”
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