The service and support has an intimate, personal feel to it with humans answering the phone at all levels and calling you back within the time-frame they promise. During our BigHand Create and BigHand Scrub deployment, they kept us fully informed at all times and met all deliverable’s, ensuring that a nicely integrated and functional product was provided to our end users. For roll-outs of such a high profile software application, this one has gone very smoothly and has given us a positive ROI.
Julia Forbes, Manager of Training and Application Services, Brown Rudnick LLP