Tailored solutions that boost profitability and deliver operational excellence.

Your journey to operational excellence starts with BigHand. Starting with consultation, we'll tailor a configurable solution that addresses your unique business challenges, from matter pricing and lack of business intelligence, to poor visibility over your team's workflows, helping you become more efficient and profitable.

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Plan, manage and monitor all matters more efficiently.

Analyse your business performance and give your teams access to better information, enabling quick and easy budget creation, tracking and pricing for profit.

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Make more informed decisions with better business intelligence.

Get a true view of your firm's finances at all levels including profitability, lock up and aged debt. Eliminate guesswork and poor financial matter planning, simplify complex data, and improve your teams’ productivity without the worry of analytical bottlenecks.

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Clinicians can spend less time on admin and more time on patient care.

Optimise time-consuming transcription, streamline vital clinical correspondence, reduce overhead costs, and keep your staff productive on the move.

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Delegate your way to operational excellence.

Harness the power of configurable digital workflows to stay productive even on the go, gain insight into your support teams, and make informed business decisions.

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Financial excellence through first-class business intelligence.

Get to grips with your financial data in real-time, empower your teams to work smarter, and effect real business change at all levels.

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A powerful insight into your margins, pricing and profitability.

Price better, plan faster and profit more, by tracking matter budgets in real time, and pricing transactions before you’ve even made them.

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Become more efficient with better template management.

With a quick, easy template management system, your teams can create fully-compliant, easy-to-access branded templates at the touch of a button.

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Combat formatting inefficiencies with reliable, rapid document styling.

Don’t let formatting errors waste your resources. Enable your teams to create consistent, compliant documents with a click of a button.

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Protect your organisation from metadata risk at the click of a button.

Don’t send sensitive information into the wrong hands. Our powerful solution empowers your teams to cleanse documents easily.

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Set better standards and manage version control with precision document stamping.

Achieve total control and consistency across your documents, keep better records, and improve compliance.

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Outstanding customer support you can rely on.

In the words of our loyal customers: "Our solutions 'do what it says on the tin', and the support and services is what sets us apart".

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Prepare stronger pitches that win new business.

Enable business development and marketing teams to quickly build brand-compliant tenders and pitch documentation that give you an edge in today’s increasingly competitive market.

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Empower fee-earners and optimise your stretched support staff.

Give management better visibility over the workflows of their legal and support teams, understand who's working on what, and boost professional productivity at every level of your firm.

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Don't let compliance hinder your teams' productivity.

Our innovative solutions geared towards the Finance sector allows your teams to be fully optimised and stay on the right side of relevant regulations and compliance at all times.

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Stay efficient and productive, even on the go.

Give your teams support and easy access to workflows that keep them in-the-know and productive when they’re out of the office.

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Together, we Make Big Happen

Our team of BigHanders take the time to understand your challenges, and are always on hand when you need us most.

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Be part of an award-winning team

With an award-winning culture, we’re voted one of the UK’s Best Workplaces for the third year running. Take a look if there’s a vacancy for you.

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December 21, 2016

Gould & Ratner LLP is a Chicago-based law firm founded in the 1930s.

The firm has grown from three attorneys to nearly 50, with a secretarial team of 17, servicing both organizations and individuals. Today, the firm represents numerous successful businesses and startups, entrepreneurs and families on a variety of matters.

The firm underwent an evaluation of its document production processes, including how it was managing its templates and formatting documents. After the evaluation, the firm rolled out BigHand Create, a template management solution, and BigHand Hyperstyles, a collection of formatting tools for Microsoft Word - both from the BigHand Produce suite.

Since implementation, Gould & Ratner has seen impressive results from the secretarial team using the BigHand* tools and is reaping the benefits of more confident secretaries who are working more efficiently than ever before.

Choosing the right technology partner

Gould & Ratner was quick to decide that BigHand was the right technology partner for the firm’s needs, and rolled out the document production tools to all staff.

Laura Sears comments, “BigHand was the obvious choice for us. Their products are the best available and we’re now only working with one supplier, which makes things very simple. On top of that, the cost is very reasonable considering how impactful the tools are to our business. It’s a great value for the money.”

Since starting to use BigHand, Gould & Ratner has continued to increase the number of licenses as the firm has grown, so all staff have access to the time-saving tools.

Implementing BigHand

Jackie Willis, IT Manager at Gould & Ratner, was pleased with the firm’s decision to roll out BigHand Create and BigHand Hyperstyles and was heavily involved with the implementation process.

“I come from a word processing background and really understand the importance of proper formatting techniques. I was pleased when I heard we were implementing BigHand Create and Hyperstyles as I’d been interested in them for some time. The implementation itself was a painless process for us. We received on-site training from BigHand, and within a couple of weeks our users were up and running, using branded templates and formatting documents much more easily.”

Results achieved with BigHand

A survey of 155 BigHand Hyperstyles client firms found that on average, BigHand Hyperstyles saves each user 1.5 hours of document formatting time per day. Some respondents stated the tool saves them significantly more time - up to 4 hours every single day. Taking the average result of 1.5 hours saved per day for a secretary whose rate of pay is £16.83 per hour, it can be estimated that BigHand Hyperstyles saves firms £6,337 per full time secretary, per year.**

* Esquire Innovations at the time of purchase
Results based on a full-time secretary working 5 days a week, 251 days a year